I stay in hotel all around Europe and the service here is one of the worst I have expereienced. In particular, the reception staff are unfriendly and unaccomodating. The service is frosty and aloof. The amedities in the hotel are not 4*. All business travellers know the importance of having a access to an iron! Here, you have to PAY to have your shirts washed and ironed. Incredible, and the first hotel out of 30 or so this year without an iron available. The hotel masquerades as a 4* hotel but in reality it is an ageing 3* hotel with 2* service. To make matters worse, it is a long way from anywhere. Never again.
- Official Description (provided by the hotel):
- The Hotel Beverly Hills Rome is located in the prestigious Parioli neighbourhood with easy connections to the centre of Rome, the highways and airports. A short walk will take you to the natural beauty of Villa Borghese park, the wonderful art in the Borghese Museum, the National Gallery of Modern Art and the Dolce Vita of famous Via Veneto. A spacious and elegant reception hall with large glass doors, leather sofas and wood panelling welcomes guests to the Hotel Beverly Hills Rome. The warmth of this initial welcome is also found in the 183 guest rooms and suites, with their classic interiors and modern comforts, in the elegance of ristorante Mascagni, in the lovely Puccini Bar and in the five meeting rooms which can host a wide range of business and private gatherings. ... more less
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- Also Known As:
- Grand Hotel Rome
- Grand Hotel Beverly Hills Rome