The review by Gayathri_Iyer sounds unreal but it is eerily close to reality. I should have read it before I booked this hotel for our family of five (two separate rooms). The tiles in the swimming pool were coming off and they require you to wear a shower cap to swim. Breakfast and in-room Internet access are outrageously expensive. There is no self-service laundry nearby.
We arrived in early September 2011 and we thought that this hotel was brand new. Instead, we learned that it was rebranded a few days before from Four Seasons to Mercure Eur Roma West. It is way outside of the main attractions in Rome and there is no easy way to get there from Termini or Fiumicino Airport. There is a bus (dirty with graffiti) that runs near the hotel but the schedule is different on the weekend. We ended up taking a taxi from the Metro station (dirty with graffiti) to get there. You’ll also see plenty of garbage and graffiti in the neighborhood.
When we were there, we noticed that this hotel is used primarily by tour groups and conference attendees and as can be expected, the room and bathroom are actually nice and the common areas (main lobby, floor lobby and hallways) are clean. There is a refrigerator in the room and free wireless Internet connection in the lobby. There is a grocery nearby (not very nice though) and some restaurants. I also found the staff helpful. However, I will NOT recommend this hotel for independent travelers. This is my third time in Rome and you’ll get a better value by booking a hotel within walking distance of a Metro station.
- Official Description (provided by the hotel):
- Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Eur Roma West Hotel Rome
- Sheraton Roma West Hotel
- Four Points Rome
- Rome Four Points