This hotel was inexpensive. But you get what you pay for...and in cases like Hotel Ercoli, more than we bargained for.
About the property: The entrance and stairway reeked of mold making it smelly and dirty. We saw feces on the toilet seat and dead insects in the room. Breakfast was disgusting and because one of our party got food poisioning from it during our stay, we nicknamed Hotel Ercoli... "Hotel E. Coli."
About the area: a store was broken into during our stay right near our hotel. Nothing was open late in our area, and we found the streets a dimly lit around the hotel.
The elevator is old and rickety and the stairs are uneven and treacherous.
Tomas (who also lives at the hotel in addition to working there) doesn't speak English and will belittle you if you don't speak Italian well. (I have two years of college level Italian, and he berated me constantly for not speaking it better as well as the rest of our group.)
This is the worst experience I've ever had at a hotel, and I have traveled all over North America, Europe, and Asia. I try to be patient with hotel staff and understanding because I know they have a difficult job and you can't please everybody. At first, we tried to have a sense of humor about the staff's aggressive attitude and the dirtiness, and the air conditioning that they refused to turn on. Our patience and good humor was quickly worn thin. I only booked this hotel because of the glowing reviews here on TripAdvisor and the price, and was sorely mislead for the first time.
However, this was not our first visit to Rome. We love this city so much, and though we tried desperately not to let it, the horrible experience of this hotel poisoned our trip. Spend a little more and stay elsewhere.
- Official Description (provided by the hotel):
- A short distance from the legendary via Veneto of "La dolce vita", from the park and the arcade of Villa Borghese, convenient for reaching the stazione Termini (Termini train station), the Hotel Ercoli stands out from other 2 star hotels of Rome for its elegance and services. ... more less
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- Also Known As:
- Ercoli Hotel Rome