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12 - 17 of 780 reviews
Reviewed September 25, 2017 via mobile

Having been transferred to this hotel due to over booking of the original which I had researched and booked in February I felt compelled to write this review .
1st and only positive is that Ricardo ( front desk) was the nicest guy you could meet.
And there it ends !
The rooms are very small and in need of a complete revamp. In fact the whole hotel needs a complete face life
The carpets were disgusting and very badly stained
The bed linen was not changed in the whole 4 days that we were there .
All 4 of us have returned with multiple bites from the beds .
The breakfast was one of the worst I have ever had abroad in fact we didn't eat anything while we were there.
The staff were rude tables were not cleared, we were told to sit anywhere but couldn't find a clean table . The only reason we went to get breakfast was so we could have a coffee as there are no drink making facilities in the rooms.
I have no idea how this hotel ever got a 4* rating it is a 2* at best .

Stayed: September 2017, travelled as a couple
Thank Riodog001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at C-Hotels Club House, responded to this reviewResponded October 3, 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 12, 2017

The holiday is a 2 star at best. Breakfast was mediocre, the rooms very small. The lift was so small. If you have anxiety issues concerning space, this will be a problem. The rooms were cleaned everyday. The bathrooms were clean and we were provided with fresh towels daily.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank asimbutt60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at C-Hotels Club House, responded to this reviewResponded October 3, 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 29, 2017

This hotel is clean, modern and well presented. Plenty of space for myself and a friend compared to other hotels we have stayed at in Italy. We were lucky enough to have a bath in the room which was a highlight. Breakfast at this hotel was good, and it is very close to the metro which was handy!

  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank PipeCleanerWithEyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at C-Hotels Club House, responded to this reviewResponded August 4, 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 21, 2017

The hotel located outside of the city life but with really good transport link. 8 minutes from subway station.The hosts are friendly and smiley.The breakfast is great.We had a junior suite what was nice and clean.The housekeepers are nice. You can find small restaurants in walking distance.And lots of gelato. I would recommend this hotel.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at C-Hotels Club House, responded to this reviewResponded May 25, 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 15, 2017 via mobile

We stayed here for 3 nights in May 2017. It is close to the metro making it easy to get around the city. Hotel staff very helpful and friendly. Loved that all towels were fresh each day. Room was very small and in need of a re furbish. Breakfast plentiful. All in all a good place for visiting Rome.

Stayed: May 2017, travelled as a couple
Thank Gnt4210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at C-Hotels Club House, responded to this reviewResponded May 25, 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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