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“Very clean great breakfast!”

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Hotel Club House Roma
Ranked #523 of 1,271 Hotels in Rome
Reviewed 9 October 2017 via mobile

Nice hotel but far from city center. Neighborhood was ok felt safe to walk around even at night . Lots of stores and restaurants just a few blocks away but on very busy streets so watch for cars . Metra station about three blocks away and 1.50 euro to go to city center. Hotel had large rooms very clean rooms great bathroom and incredible breakfast!!

Stayed: October 2017, travelled with family
Thank charised2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 9 of 737 reviews

Reviewed 25 September 2017 via mobile

Having been transferred to this hotel due to over booking of the original which I had researched and booked in February I felt compelled to write this review .
1st and only positive is that Ricardo ( front desk) was the nicest guy you could meet.
And there it ends !
The rooms are very small and in need of a complete revamp. In fact the whole hotel needs a complete face life
The carpets were disgusting and very badly stained
The bed linen was not changed in the whole 4 days that we were there .
All 4 of us have returned with multiple bites from the beds .
The breakfast was one of the worst I have ever had abroad in fact we didn't eat anything while we were there.
The staff were rude tables were not cleared, we were told to sit anywhere but couldn't find a clean table . The only reason we went to get breakfast was so we could have a coffee as there are no drink making facilities in the rooms.
I have no idea how this hotel ever got a 4* rating it is a 2* at best .

Stayed: September 2017, travelled as a couple
Thank Riodog001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at Hotel Club House Roma, responded to this reviewResponded 3 October 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017

The holiday is a 2 star at best. Breakfast was mediocre, the rooms very small. The lift was so small. If you have anxiety issues concerning space, this will be a problem. The rooms were cleaned everyday. The bathrooms were clean and we were provided with fresh towels daily.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank asimbutt60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at Hotel Club House Roma, responded to this reviewResponded 3 October 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017

This hotel is clean, modern and well presented. Plenty of space for myself and a friend compared to other hotels we have stayed at in Italy. We were lucky enough to have a bath in the room which was a highlight. Breakfast at this hotel was good, and it is very close to the metro which was handy!

  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank kathleen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at Hotel Club House Roma, responded to this reviewResponded 4 August 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2017

The hotel located outside of the city life but with really good transport link. 8 minutes from subway station.The hosts are friendly and smiley.The breakfast is great.We had a junior suite what was nice and clean.The housekeepers are nice. You can find small restaurants in walking distance.And lots of gelato. I would recommend this hotel.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at Hotel Club House Roma, responded to this reviewResponded 25 May 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017 via mobile

We stayed here for 3 nights in May 2017. It is close to the metro making it easy to get around the city. Hotel staff very helpful and friendly. Loved that all towels were fresh each day. Room was very small and in need of a re furbish. Breakfast plentiful. All in all a good place for visiting Rome.

Stayed: May 2017, travelled as a couple
Thank Gnt4210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at Hotel Club House Roma, responded to this reviewResponded 25 May 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2017 via mobile

I stayed in this hotel first week of May. I visited my mom (who has Alzheimer's disease) who lives in Rome, but I wanted her to stay with me at the hotel so I reserved for 2 people. The front desk guy won't let my mother in because she did not have her passport with her (mind you she is a resident there that's why she doesn't carry her passport around). My brother (who is also an Italian resident ) was trying to explain the situation but the front desk guy even threatened to call the police. I wanted to walk out of there but my booking was non refundable. I just dropped off my baggage in my room ( nobody will help you or point you which way to go) and we went out somewhere while my sister in law got my mom's passport at home. Hotel carpet needs shampooing. Breakfast is good. But won't stay here ever again.

Stayed: May 2017, travelled with family
Thank Vivian_GS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clubhouser, Responsabile reception at Hotel Club House Roma, responded to this reviewResponded 25 May 2017

Dear Guest,
we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully.
Giuliano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Club House Roma

Address: Via Andrea Alciato 14/16, 00167 Rome, Italy (Formerly Nordland Hotel)
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#261 Luxury Hotel in Rome
Price Range: $68 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Club House Roma 4*
Number of rooms: 110
Official Description (provided by the hotel):
Located in the heart of Christianity, in a residential area just a few steps from the city centre and the subway, Hotel Waldorf offers its guests a really elegant and refined atmosphere, reading rooms with international books, an internet point, an American bar both internal and external, a refined restaurant where we serve a reach buffet breakfast, and a Solarium Terrace. ... more   less 
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Also Known As:
b And h Waldorf
b&h Waldorf Hotel Rome
Waldorf Hotel Rome
Hotel Waldorf Rome

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