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Reviews (505)
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All reviewsgreat poolbreakfast roomswimming poolgreen marblepool attendanttrastevere restaurantstop floorcentre of romemarble floorslovely hotelbit datedminute walkcost eurosthe air conditioningrooms are smallcold meatspastries
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Reviewed March 27, 2012

Very nice, affordable hotel option in Trastevere. Easy access to Piazza Venezia using bus #44 (be sure to get on the right direction...yeah, we saw a few more sights by boarding the bus in the wrong direction!) Note: Get your bus pass first as you can't pay on most buses (look for bus passes in newsstands or tabaccherias. This hotel is very nice, good continental breakfast on top floor, and was much more affordable than many other hotels we stayed at during our seven days in Rome. Internet access is just ok, I usually went to lobby for wi-fi access. A very good option in Rome.

  • Stayed: February 2012, travelled as a couple
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1  Thank RichJ19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gianiRoma, Responsabile relazioni con la clientela at Grand Hotel del Gianicolo, responded to this reviewResponded March 31, 2012

Dear RichJ19,

Thank you for your review of the Grand Hotel del Gianicolo. Your feedback is important to us, and it is a pleasure to see positive comments. We are glad that you enjoyed our location and our continental breakfast on top floor.

We hope we will have the pleasure of welcoming you back to the hotel in the near future.

Best regards from Grand Hotel del Gianicolo

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Reviewed February 20, 2012

Ok, first off, the walls are paper thin so this impacts a lot of things.

Service - this is not a place that offers service with a smile. Nothing was proactively given to us - no free wifi ticket, no map of Rome, no information on anything near the hotel. If you dont care about service then this could be he place for you. By the way this is (in my opinion) pretty common for Rome so i'm not sure how other hotels would be anyhow.

Room. Small by north American standards and large by European standards. The walls are paper thin and we were kept up all night long by our wonderful neighbour who seemed to get in at 1230 and crank the tv to 11 and fall asleep to it. Third night was the same a guest seemed to check a 1230 am and we heard everything - she turned the lights on, emptied her suitcases... Not a place for peace and quiet.

Breakfast, was included in our rate and it was worth it. Good service in this area of the hotel.

Location. Amazing. Trastevere is a great place to have a home base in Rome. We landed at FCO and took the regional train to Roma Trastevere train station (8 euro each) and a 8 euro can to the hotel.

We could see the Vatican from the breakfast area on the 4th floor. We actually walked to the Vatican from the hotel (about 20 minutes).

We took the 75 bus into Rome everyday. it took about 15 minutes and dropped us off at the colloseum. From there you can take a subway to all the great spots in Rome. A 3 day metro / bus pass cost us 11 euro each.

Overall, the area was wonderful, the location great. It is too bad the room walls were paper thin and the service did not meet even basic courtesy standards. That said, there was a nice young woman that did her best and actually did smile when she answered questions.

  • Stayed: February 2012
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1  Thank Chris71Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gianiRoma, Responsabile relazioni con la clientela at Grand Hotel del Gianicolo, responded to this reviewResponded February 24, 2012

Dear Chris71Ottawa,

We are very sorry to hear that your experience at Grand Hotel del Gianicolo did not meet your expectations. Guest feedback is very important to us, so thank you for taking the time to share your review.

Regarding the noise we actively work on it, we monitor this very carefully and we are very disappointed this has negatively impacted your stay. We do not understand why you did not refer to us in the moment, perhaps we could tell other guest or change your room.
Please note any information, city maps of Rome ,Wi-Fi ticket (without any charge) are always available to clients whenever they want to ask for - 24 hours a day.

We are glad that you enjoyed our location and our breakfast and please remember we are always available to discuss the points you have raised in your feedback, therefore can I kindly ask you, to contact - hotel manager - info@grandhotelgianicolo.it, who would be delighted to hear from you at your convenience.

Best regards from Grand Hotel del Gianicolo

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Reviewed November 27, 2011

located nicely between villas and traditional townhouses, this villa-style hotel offers a friendly and helpful service. Breakfast ist ok, compared to other hotels in Rome even quite good, upstairs with a nice view. Outdoor pool with terrace in summer. Only one small evevator, not perfect for arrivals of travel groups. Rooms clean and well equipped, free WiFi (ask for code at the reception). Beds ok, rooms rather small (with a king size bed and a single bed), bathroom nice and clean. Some sightseeing spots and eateries just around the corner.

Room Tip: even those to the main road are quiet
  • Stayed: November 2011, travelled with friends
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Thank Armindai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gianiRoma, Responsabile relazioni con la clientela at Grand Hotel del Gianicolo, responded to this reviewResponded January 14, 2012

Dear Armindai,

Thank you for taking the time to write a review about our hotel. You are right when saying we are in a beautiful location between villas and traditional townhouses.
I am glad that you liked the breakfast, swimming pool, cleanliness and the staff and the rest of the hotel met your expectations during your stay.
Please join us again soon!

Best regards from Grand Hotel de Gianicolo

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Reviewed November 8, 2011

I have just returned from a conference in Rome where I spent four nights in Hotel del Gianicolo...I loved it - a bit of luxury at an reasonable price, friendly staff, jacuzzi bath, comfortable beds and exceedingly clean. It was also very conveniently located for my conference at the American University of Rome. It is set outside of the city, but the bus downtown only takes 10 minutes. Wonderful views of Rome from the nearby terrace and close to the lovely Piazza S. Maria in Trastevere. I would definitely go back and would highly recommend this hotel.

  • Stayed: November 2011, travelled on business
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2  Thank ShaznayM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gianiRoma, Responsabile relazioni con la clientela at Grand Hotel del Gianicolo, responded to this reviewResponded November 9, 2011

Dear ShaznayM,

is great to read you enjoyed your visit, the hotel, and indeed that you had a great time in Rome!
We are glad that all our staff took good care of you and you liked the location & cleanliness.
We look forward to your next visit.

Best regards from Grand Hotel del Gianicolo

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Reviewed November 4, 2011

Our room was near reception on the ground floor and therefore we were disturbed by a lot of noise first thing in the morning. Although the room was very clean the wall paper was peeling off the walls and was very shabby. We only stayed for one night and therefore did not make a complaint but if we had been staying longer we certainly would have asked to be moved.

Also we had a very unpleasant experience at Trastevere railway station on arrival when a nasty liquid was thrown over us and whilst a well dressed man offered tissues to clean up another man tried to grab my husband's rucksack but fortunately we managed to hang on to it. When we arrived at the hotel, we mentioned it to the receptionist who wasn't very sympathetic or helpful and when asked if we could check in to clean up, was told we would have to wait until 1 o'clock (2 hours away)but could use the hotel toilet if we wished!!

Breakfast was adequate but overall a disappointing stay particularly as we had stayed in a beautiful hotel the week before in Rome for the same price.

Room Tip: Request a room on a higher floor
  • Stayed: October 2011, travelled as a couple
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Thank maxaimee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gianiRoma, Responsabile relazioni con la clientela at Grand Hotel del Gianicolo, responded to this reviewResponded November 9, 2011

Dear Maxaimee,

We are very sorry to hear that your experience at Grand Hotel Del Gianicolo did not meet your expectations. Guest feedback is very important to us so thank you for taking the time to share your review. We will do our very best to resolve the issues that you brought to our attention. We would like to inform you that the normal check-in time is generally at 14:00 not before. You can leave your luggage and you can use the hotel toilet if you wish.
We hope to welcome you back once more,

Best regards from Grand Hotel del Gianicolo

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