We booked this hotel as we planned, as a foursome, to sightsee in Rome. The hotel had no parking so a bit difficult but we managed. It looks nothing from the outside, set back off the street. But once inside it is very clean and nice, and when we were shown to our rooms we were very pleasantly surprised. The room is quite large, very clean, nice bedding and towels, changed daily. However, several things left a lot to be desired. I had read several reviews previous to booking in, about how nice the Austrian lady owner is, and the staff etc. Unfortunately the nice Austrian lady owner was nowhere to be seen, and we just had a surly unhelpful elderly man, who wouldn't even lift his head in the morning to say hello. He was not at all helpful, and didn't put himself out at all....even to the point of NOT OPENING THE BAR. The little bar was there alright, but in darkness. Not once in the 5 days we were there did he open it. The breakfast was very meagre, rolls, jam and sweet croissant. Served by a very nice polite ?Thai lady, who couldn't do enough for us. We could have done with a mini-bar in the room due to not being able to have a drink in the hotel. So apart from the lack of mini-bar, Basil Fawlty on reception, and no bar to have a drink in, the stay was quite good. Not sure I would stay there again though.
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- Also Known As:
- Hotel Monteverde Austria