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“Terrible Managers, rude and unhelpful (especially the guy) and worst breakfast - skip it”
Review of Crismar Hotel

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Crismar Hotel
Ranked #1 of 21 Hotels in La Spezia
Certificate of Excellence
Reviewed 4 August 2011

This place was one of the worst we stay in 2 months biking around Europe. The husband(I presume its a husband and wife) was a jerk. Unhelpful, rude and clearly hates his job. Breakfast is nothing - poor quality, poor variety. Went downstairs at 7.30am to get some help to log on to the internet - no one there (sign says Reception open at 7am). When he arrived at 7.50am he pointed to the breakfast sign that said 8am and snarled at me. I ponted to the Reception open at 7am and smiled back. Just find somewhere else.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank LaForce22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCrismar, Proprietario at Crismar Hotel, responded to this reviewResponded 12 January 2012

Dear guest,
we are really sorry about your experience in our hotel.
We changed the management since 1st January 2012 so we hope to see you soon in our structure and try our new staff.

Isabella Giorgi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (323)
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152 - 158 of 323 reviews

Reviewed 1 week ago
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank voyageur m
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Reviewed 15 October 2017 via mobile
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Stayed: October 2017, travelled with family
Thank nicole525
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Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 16 October 2017
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Reviewed 27 September 2017 via mobile
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Stayed: September 2017, travelled as a couple
Thank Christian L
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Reviewed 26 September 2017 via mobile
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Stayed: September 2017, travelled with family
Thank Marcotoledo
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Reviewed 21 September 2017
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Marie-Lise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 16 October 2017
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Reviewed 17 September 2017 via mobile
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Stayed: September 2017
Thank aldodallacosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 16 October 2017
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Additional Information about Crismar Hotel

Address: Vicolo Dello Stagno 7, 19121, La Spezia, Italy
Region: Italy > Liguria > Province of La Spezia > La Spezia
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in La Spezia
Price Range: $157 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crismar Hotel 2*
Number of rooms: 9
Official Description (provided by the hotel):
his new facility is located in the silent pedestrian area of La Spezia, in the city centre, just in front of the Lia Museum and a 5 minutes walk from the railway station and the ferry boats to Cinque Terre, Portovenere and Lerici. The hotel has nine ensuite rooms, featuring a modern furniture, a fridge, air conditioning, LCD TV and WIFI connection. Nearby free and pay parking areas. Free bicycles available for customers. The hotel staff will be pleased to inform you about events and itineraries and to offer you advice on how to best enjoy your stay. ... more   less 
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