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All reviews bergamo alta old city contemporary art trendy hotel red vespa little things that make wifi access the entire hotel perfect location lovely toiletries ancient building romantic weekend the air conditioning small hotel the hotel is perfectly located charming town breakfast room
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Reviewed September 19, 2018

We had a lovely one night stay at this hotel. Beautiful very modern rooms all restored very sympathetically We would have enjoyed either tea/coffee making facilities in the room or free bottled water although there is water in the reception which we made good use of, Just one very small negative comment is that we were left a note on our bed saying we hope you have a lovely stay etc and with it was one small cellophane wrapped biscuit. The kind you get in most hotels. We just couldnt understand why they had bothered to do this. If it was a biscuit or sweets of interest or from Bergamo specifically maybe but it seemed pointless, especially without tea making facilities to eat the biscuit with and why one biscuit when there were two of us. I know this is only small but it did bug us.
Bergamo old town really is a hidden gem so unspoilt but with lovely bars restaurants and shops and this hotel is perfectly situated for everything.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank TheDuchessNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m_santilli, Direttore at GombitHotel, responded to this reviewResponded October 1, 2018

I thank first of all for the comment, which I appreciate very much because it will allow me to verify the mistake, which I am sure will no longer be repeated.
Thanking you for your cooperation, I send my best regards.

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Reviewed September 15, 2018

Beautifully restored old building, very well equipped room and bathroom. Airco was functioning well. Professional staff, good breakfast. Ideal for a (short) visit to old town Bergamo, which is nice, but very small (only a few streets and squares).

Date of stay: September 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Geert-Hilde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m_santilli, Direttore at GombitHotel, responded to this reviewResponded September 18, 2018

Thank you very much for your comment, which we really appreciate.
We hope to have further opportunity to welcome you and we send you our best regards.

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Reviewed August 4, 2018

Excellent choice in a beautifully restored “tower” building in the heart of the historic district. Spotlessly clean, high tech decor, with an extremely friendly and helpful staff. Only negative was the quality of the air conditioning in the first room we were given, but we reported it and they immediately changed our room.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank arrowatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m_santilli, Direttore at GombitHotel, responded to this reviewResponded September 18, 2018

Thank you very much for your comment, which we greatly appreciate.
We apologize for the inconvenience and we are happy that it was immediately solved.
We hope to have further oppotunity to welcome you and we send you our best regards.

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Reviewed July 10, 2018

excellent location the Gombit Hotel is young trendy hotel full of interesting art work.. Breakfast has everything you need cleanliness is perfect and staff very helpful. Fabulous local restaurants and many interesting shops. Perfect for a romantic weekend away.

Date of stay: June 2018
Thank moiraellison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m_santilli, Direttore at GombitHotel, responded to this reviewResponded September 18, 2018

Thank you very much for your lovely comment, which we really appreciate.
We hope to have further opportunity to welcome you and we send you our best regards.

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Reviewed July 3, 2018

We stayed here at the beginning of July. The hotel is stylish, the room was interesting and generally very well appointed, but like the rest of Bergamo, baking hot. The A/C was completely ineffectual and we eventually slept fitfully with the windows wide open and draped in wet towels. Breakfast was fine. The receptionist said she would look into the problem with the a/c. In the evening we noticed most of the other room windows in the hotel were wide open too, and I note other reviewers have mentioned an a/c problem. This leaves me wondering.
This is not a cheap hotel and so we expected things to work.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank Skipoffwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m_santilli, Direttore at GombitHotel, responded to this reviewResponded September 18, 2018

We are deeply sorry for the inconvenience you have experienced during your stay.
Unfortunately during that period we have indeed suffered a severe technical problem with the AC, which has limited the cooling capacity of the system and we have been able to solve it just few days after.
We thank you very much for your comment, as it gave us the opportunity to give you the explanations, once found the problem and express our due apologies.
We hope to have further opportunity to welcome you, as we would be delighted to offer you a special treatment, in order to be forgiven for the unfortunate event and looking forward to hearing from you, we send you our best regards.

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