We stayed here for 3 nights as part of our tour and were sadly unimpressed. Our room was compact and small dated bathroom in need of a complete refurbishment. I understand they want to retain the old style glamour but not if it compromises on comfort. The breakfast was average compared to what we had just experienced in Lake Garda. The staff were very indifferent and seem like they are fed up with groups. We didn’t use any of the facilities and ate out in the town. We stayed in the Grand Hotel Des Iles Borromées just close by last year which also retains a lot of its old charm but they know how to do it perfectly and with quality. Far superior hotel.

This hotel is a step back in time. It is very palatial, the service is amazing, four course dinner every evening is fantastic as is breakfast. There is an indoor grotto pool, heated, which is absolutely brilliant if you have inclement weather or don't want to be out in the sun by the fantastic outdoor pool set in beautiful gardens. Right on the lakeside, 10mins from the ferry, you couldn't ask for more. To update this hotel to more modern decor would be a tragedy, it should be appreciated for the elegance that it brings.

This hotel has walls as thin as paper. You can hear everything in the rooms around and above you. Whenever the people upstairs walked around, our chandelier shook. It is also unbearably hot. They turn the air-con in the rooms off in October but turn the heating on. It’s like sleeping in Bali. They turned our heating off but it was still uncomfortably hot and we couldn’t open the windows as there are still mosquitoes about. We didn’t get a decent nights sleep all week. I would not go back.