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The Hub Hotel
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Reviews (1,251)
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347
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Show reviews that mention
All reviewsshuttle serviceswimming poolindustrial areashuttle busthe nearest train stationcentre of milannice hotelthe hotel offersspa facilitiescity breakexcellent breakfastmalpensa airportcroissantscertosarhoeurosduomo
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1 - 6 of 1,251 reviews
Reviewed 23 February 2018

Me and my partner enjoyed our stay here. Good points were: Friendly Staff, Pristine Hotel and room, lovely bathroom with large shower and tasty breakfast!
Negative aspects being the location isn't ideal, the hotel seems to be situated on some sort of business industrial area and you need some sort of transportation in order to get to Milan city center. We were also greeted with a city tax bill at the end of our stay which we were not made aware about when we checked in. Hotel is perfect for conferences but not so much if you;re planning a family break here.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank jadey19942018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia P, Responsabile relazioni pubbliche at The Hub Hotel, responded to this reviewResponded 25 February 2018

Dear guest,
thank you for taking the time to tell us about your experience.
We are glad to hear that you both enjoyed your stay at The Hub Hotel and that you loved the rooms and the kindness of our Staff.
Our Hotel is located in the heart of the city’s new trade and business area, just in front of the Expo 2015 Area: at the same time, it is well connected to the city center, allowing our guest to comfortably visit the city.
We will be glad to host you again,
Best and kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

The location is perfect for travellers who want a hotel you can easily get away from :P
But seriously: if you have a car and want to visit not only Milan but other nearby citie like Genova or Verona, this hotel is a good base.

But you have to be aware of the down sides:
- the room windows can not be opened
- every morning all surfaces are covered in dust
- the whole hotel is COLD (the room temerature should be regulated by the air conditioning... but it's not), especially the swimming pool area is freezing!
- the breakfast has a (for italian standards) wide variety of food, but do not eat the scrambeled eggs...
- the transfer to the subway station works, but do not make trips to the city alone. We waited at 11pm almost 30 minutes for the transfer from the station back to the hotel. And in that part of Milan it is not save to stand around there alone.
- a Lidl supermarket is located close to the hotel, that is VERY useful (you could walk there, but it is safer by car)
- there is no closet in the room, only one hanging rail
- the coffee machine in the room is nice, but please check for mould before first use
- WiFi only reaches up to 8th or 9th floor

Stayed: November 2017
Thank Eva P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ottanelliflavio, Direttore at The Hub Hotel, responded to this reviewResponded 29 January 2018

Dear Guest,
To guarantee the safety of our clients, the windows can’t be opened entirely. We are always sure the temperature of our hotel is pleasant for every one, if unfortunately your room was not warm enough, our engineers, if necessary, are always available to fix problems. We happily accept your feedback as an occasion to improve and to grow, but we often underline that communication during the staying can make the difference, so we would have been more than ready to solve problems in the exact moment.
Best regards

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Reviewed 19 November 2017 via mobile

We have seminar two days and 5 our cars are broken windows and still our staff and everything!!! Hotel is dangerous and have thieves!!!! Don’t go!!!! This was on Hotel parking that we paying ... Hotel don’t want to call police and don’t want to give video from cameras

Stayed: November 2017, travelled on business
Thank Gojko C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ottanelliflavio, Direttore at The Hub Hotel, responded to this reviewResponded 16 January 2018

Dear Gojko,
Our The Hub Hotel has two floor inside for private parking car equipped with cameras.
outside in the public area we are not responsible for what happen and we cannot put in cameras.
Common sense induces not to leave objects unattended and clearly visible in the cars parked on public roads of every city and in the whole world. Every place can be dangerous if you do not pay attention and do not act with common sense.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017 via mobile

The hotel has a serene environment outside..
Don't worry about the location as hotel provides free shuttle services to and fro to the nearest Metro station(certosa or molino dorino), from where one can easily explore city.. it takes 20-25mins to reach city centre which is the only happening place in Milan..
The hotel offers good hospitality and the staff is very polite and helpful.. Austrian airline missed my main luggage and I had to bear it for 24hrs almost.. the hotel staff took airport number and would keep me updated about the luggage arrival possibility..
Buffet breakfast is decent..the hotel offers a range of services like gym, swimming pool, spa, bar&lounge, internet room..
Overall a worthy stay..

Stayed: November 2017, travelled on business
Thank AchintSinghal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ottanelliflavio, Direttore at The Hub Hotel, responded to this reviewResponded 16 January 2018

Dear Guest,
thanks for choosing our The Hub Hotel, we are happy to help you with the inconvenience of the baggage.
Yours faithfully

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Reviewed 6 November 2017 via mobile

Bad location in a dangerous over skirt block. On average about furniture and services. I appreciated the morning breakfast as it was fresh and rich. Anyway the all included rate was too high for the service provided.

Stayed: November 2017, travelled as a couple
Thank Pierangela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ottanelliflavio, Direttore at The Hub Hotel, responded to this reviewResponded 16 January 2018

Dear Pierangela,
Thanks for appreciating our morning american breakfast well-served and varied.
Best regards

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