We stayed at this hotel for 2 nights in October. The room and bathroom were very comfortable and included everything you need. Complimentary beverages in the mini bar was a real luxury. We had read that the hotel was in a central location but it isn't until you get there that you can appreciate how close it actually is from the Duomo and the main shopping area. The location of the hotel is just fantastic. The staff are helpful and friendly, even providing small bottles of water when we left in our car. Breakfast in the dining room was a little cramped but the ambiance was just charming. Having a choice of hot eggs was a delightful change from the scrambled eggs we had eaten for weeks in various hotels.
The only negative - and it was a huge one for us - was the noise. Not from the outside traffic as you might expect but from other rooms. Loud running water was continually flowing through the plumbing system and scraping noises from the floor above seemed never ending. You often experience these sorts of noises but they seemed amplified in our room and severely impacted our ability to fall asleep . A restful sleep is very important on a busy sightseeing trip so I don't think I could stay here again. This is such a shame because this hotel is perfect in every other way.More
- Room Service