To be honest, I'm pleased we got a very good deal on price. I would have been a little upset if paid full rates. There's nothing to fault the place, just doesn't greatly impress. I normally laugh when poeple moan on here about front desk service and think you're only there for 1 minute, who cares. On this occasion however, we were a little disappointed. We had booked a twin room, the room we were given was a double. I had sent an email the week earlier confirming the type of room we required, which was confirmed. Granted the hotel was busy and we were told the room could not be changed. There was however no real applogy or sense we had been let down. Hotel very very clean, good location, half way between centre and train station. Overall good for a night or two, if you get a good rate.
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- Also Known As:
- Fenice Hotel Milan