My friend and I stayed here for the Easter weekend 2012. My first impression of this hotel is the fantastic customer service. All staff was extremely friendly and helpful, even recommended a nearby restaurant where we had the best steak ever. Our single rooms were cosy with a modern and spotless bathroom /shower. Breakfast was a very large buffet spread with lots of good choices. The hotel also had many free little items such as a free mini bar (non-alcoholic) and as it was Easter, chocolates, which were very nice unexpected touches. Excellent location, 1 min to Metro, 3 mins Central Station and Airport buses, Duomo just 4 stops.
The only negative thing for me: on return to my room on the ground floor, for my last night, I found my room covered in Ants, I was immediately given a new room, and was compensated for the inconvenience caused. Despite this mishap I would highly recommend this hotel.
- Official Description (provided by the hotel):
- If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more less
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- Also Known As:
- Berna Hotel Milan
- Hotel Berna Milan