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“Two Nights at Hotel Berna”
Review of Hotel Berna

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Hotel Berna
Ranked #10 of 431 Hotels in Milan
Certificate of Excellence
Reviewed 17 April 2012

The staff at this hotel was very helpful and courteous. The room was comfortable. Fast, efficient internet service. Great breakfast also.

  • Stayed: April 2012, travelled solo
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1  Thank mark r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,359 - 3,365 of 6,868 reviews

Reviewed 17 April 2012

I was going to give Hotel Berna a very positive review, but then we had a credit card emergency and the help we received was so over and above what we expected that now I can't praise them highly enough. We discovered on the morning of our departure that we'd left our credit card at a restaurant the night before. We explained we had to use a different card and were planning to try to contact the restaurant ourselves with our limited Italian, but the very nice man at check out (so sorry I didn't note his name!) agreed to call for us--and did so as soon as the restaurant opened. I hope this isn't a concern for anyone else, but if you do have a problem, you'll be in good hands.

As for the hotel itself, we were so pleased with everything that my husband refused to believe we were paying as little as we did. He assumed we'd be charged extra for things like the reliable wifi and huge, delicious breakfast spread, but we weren't. (We were lucky to be there on Easter Sunday morning and see the special ceremony of the first child to arrive at breakfast getting to break open a huge chocolate egg.) We've stayed in enough European hotels to know to expect a compact-sized room and a shower my husband can barely fit under so these weren't problems. Everything was very pleasant, but the kindness of the staff tipped the scales over into a real treasure.

It's true the area near the Stazione Centrale isn't the loveliest neighborhood in Milan, but we weren't looking for lovely--we were looking to be able to roll our suitcases two blocks from the hotel to the station for an early morning train and that's exactly what we did. And the Milan Metro is close by and efficient so we were able to get to the lovely part quickly and easily.

A huge thank you to the kind man who helped us with our lost card! We highly recommend Hotel Berna and still can't believe how affordable it was.

  • Stayed: April 2012, travelled as a couple
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3  Thank Lesley_ey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

Positive point: Location, services, staff, breakfast, room, french and english speaking, free mini-bar in the room, free coffee and water in the Lobby, free internet in the room and the lobby (11mbp!)

Improvement point: Vaccum cleaner very early in the morning, parking for big car, expensive parking (Milano...)

Room Tip: Try to book a room in the middle of the corridor, i mean avoid near lifts ;-)
See more room tips
  • Stayed: April 2012, travelled on business
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Thank Mehdi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

Great hotel, beside the train station so very handy for geting to and from the airport.Hotel is a bit dated but very clean. Max in the bar was great fun and very friendly gave us a lovely restaurant to go to where we had a lovely meal and was full of Italian so was a real Italian expierience (Ristorante antica osteria Standhal on via Ancona) Breakfast is on untill 11 and a big choice. Would stay here again.

  • Stayed: April 2012, travelled with friends
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1  Thank eithno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

This hotel exceeded my expectations. I had read in hotel specs that the rooms were small, so I was quie prepared for this. However, despite the size, the room was very well equipped. Carefully positioned mirrors made the space look larger. There was a work desk, plenty of storage space, safe, mini bar and tea and coffee making facilities. The bathroom was also small, accommodating a shower instead of a bath, but it was immaculate and housed everything we needed. The Hotel is very central to many attactions and a few minutes walk from Milan's Central station. Breakfast was excellent, the staff were very friendly and helpful. The little extras, such as the Easter eggs on our beds, slippers, bath robe and non alcoholic free mini bar, which was regularly topped up, made our stay very comfortable and pleasant. Hot drinks were always avaliable in the lobby and there were several pc monitors available for the use of the guests. This hotel is suitable for families, business travellers and others. I would definitely recommend it. If I come back to Milan, I would definitely stay in this hotel again.

  • Stayed: April 2012, travelled with friends
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Thank Den079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

Excellent location and services. Recommended for staff accessibility and good breakfast.

  • Stayed: April 2012
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Thank Zepzam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

Its my 2nd time in this hotel and its still excellent like the first time. The hotel is just a mere 5 minute walk from the Milan central station and the Malpensa Bus stop. Just look at the Mcdonalds fronting the central station. Thats the way to the hotel. Hotel is on your left side.
The hotel is as great as it is. The staff were courteous and had good knowledge about milan. They speak good english and replies to your queries in the email quickly.
The hotels has lots of freebies. from the reception, you can get free candies and apple in the morning. Chocolates and candies in the evening. After checking in, you can have some croissant in the hotel living room with coffee or tea. The minibar in the room is free of charge.
The breakfast is good asusual. Lots of variety that will not let you barf after breakfast.
The room for me was quite small for 3 people staying together but its was immaculately clean.

  • Stayed: March 2012, travelled with family
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Thank irongirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Address: Via Napo Torriani 18, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Business Hotel in Milan
#6 Romantic Hotel in Milan
#9 Luxury Hotel in Milan
Price Range: $173 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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