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All reviews central station rubber duck the main hotel mini bar free soft drinks breakfast buffet excellent hotel room temperature free wifi milano centrale superior room minute walk tea and coffee single room malpensa airport visit milan lake como
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Reviewed 4 weeks ago

It had been several years since I had stayed at Hotel Berna but since I enjoyed my stay previously I decided to return on my recent stay in Milan. The rooms are large and clean and the buffet breakfast was still very good quality. The only negative was there was no air conditioning available and due to the temperatures still being quite high for October in Milan this made the rooms very hot and difficult to sleep in. There was a ceiling fan but it did very little in relieving the stuffiness from the room. Tea and Coffee were still available 24/7 in the lobby but staff were not as attentive in refilling the supplies as several times we had to ask for hot water and milk. The location of the hotel is convenient especially if you are arriving by train or need to catch a shuttle to one of Milans many airports early like my family did on this trip. Hotel Berna still remains very good value for money for a stay in Milan.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank annette p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValeriaC3421, Responsabile relazioni con la clientela at Hotel Berna, responded to this reviewResponded 3 weeks ago

Dear Annette,

we do all our best to make the experience of our guests the most positive possible and your appreciation, especially in regards to our cleanliness , our strategic location and our breakfast really means a lot to us!

We're only saddened to read about the weather issue... Effectively, as you well noted, since the end of October our city's experiencing a very unusual and unpredictable climate for our latitude, with temperatures reaching at 18-20 degrees during the day... We have now to admit that it’s more and more difficult to promptly react to such sudden climate changes :)

Thank you for pointing out the coffee corner issue,i will report the matter to the Housekeep to pay more attention in the future.

We really hope to welcoming you again very soon!
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

A very good experience and easily the best hotel we stayed in during our visit to Italy.
Very convenient for the Metro system which is easy follow and a reasonable price.

Hotel reception suggested a place for dinner which was excellent (Mama Rosa).

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank robertssusan343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

No doubt, Berna is the best hotel by the price-quality criterion in the Milano Centrale area. Everything was fine. Breakfast was excellent. Location is very convinient. Three minutes walk from the raolway station, one minute from metro station, 15 minuted from the city center (Вгщьщ)ю

Room tip: All rooms are acceptable. However, I wouldn'r recommend the first floor
Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Nikolay_Anisimov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Very good hotel with facilities next to the railway station and metro. Very clean. Friendly staff. Tea coffee and snacks available next to the reception throughout the day. Bathrooms are very clean and all the faucets were working without leaks. Breakfast was second to none. Will recommend it to anyone. Very affordable.

Date of stay: November 2018
Trip type: Travelled with friends
1  Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 4, 2018

The team at the hotel is excellent, knowledgeable, helpful and cosmopolitan, from the front desk to the small, retro style bar serving a well-wrought gin tonic. The rooms are small and designed to be practical. Breakfast is good and adequate. Location is practical, the metro a few yards away and 4 stations from the Milan Dome. All in all a little on the high side price wise but otherwise a good place to stay

Room tip: choose a room away from the main road for less noise
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Roger K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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