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Reviews (962)
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All reviewsheavenly bedspg goldsteam roomroom serviceupgraded to a junior suitelovely hotellobby baran upgraderoof terracebeautiful roomrooms are spaciouscentral stationbreakfast buffetearly checkshopping districtluxury hotellake como
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Reviewed April 3, 2018 via mobile

Such a great hotel all in all.
I have stayed more than 20 times in this hotel and will stay as long as i go to Milan.
The staff is great and have always made sure that everything was great.
Breakfast is great and the rooms very quiet snd comfortable.
Only a 15 minite walk from via manzoni and monte napoleone.
Easy access to the highway for those who need to reach Milan airports which are quite far out.
I reccomend it to anyone.
Thank you to all the staff that make my stays great.

Stayed: January 2018, travelled as a couple
1  Thank flyginos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMilan, Guest Relations Manager at The Westin Palace, Milan, responded to this reviewResponded April 9, 2018

Dear flyginos,
Thank you so much for this great review and, above all, for your loyalty to our hotel, we are honored to know that you feel this is your home in Milan. We look forward to having you here once again soon, be well
Guest Experience Team
The Westin Palace Milan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

The Westin Milan renovated but kept its old traditional look. With a location that is at the same time convenient and away from Milan’s really famous and hip streets ( Via Montenapoleone, Via Spiga...), The Westin Palace is a sound option.
Rooms have comfortable beds and pillows and bathrooms that are roomy and full of nice towels and goods.
The buffet breakfast is very good but keep in mind that it is very expensive to. If you crave multiple choices and a lavish display of food in the morning, book a rate that includes breakfast.

Stayed: March 2018, travelled on business
Thank Regina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 28, 2018 via mobile

Return for a business trip I was as always in this hotel received with all the attention you may in this hotel. Rooms are superb for comfort decoration and service. With special deal that you can find on internet you can enjoy a perfect stay in Milan.

Stayed: March 2018, travelled on business
Thank Alessandro A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 27, 2018

I booked a last minute room at this hotel as my stay in Milan was unexpectedly extended by 1 night. As an SPG Platinum guest I was upgraded to a junior suite on a high floor with amazing views. The room truly felt like a "palace" with beautiful furniture and decor. The only caveat is that the hotel is classically decorated and thus does not have a very new or modern feel, which I did not mind at all. I enjoyed it much more than my room at the Westin in Florence which was more than 3 times the price. The concierge was also very helpful and gave me a recommendation for a superb wine shop nearby. An overall great hotel.

Room Tip: High floor rooms have great views
  • Stayed: March 2018, travelled solo
    • Value
    • Rooms
    • Service
2  Thank Bradley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 24, 2018

we stayed just one night at westin palace milan, wish we had stayed longer. the staff couldn't have been nicer. we celebrated our anniversary. they sent champagne to our room and gave us a complimentary dessert at dinner. dinner in hotel was delicious.Giovanni of concierge staff was very helpful. He made sure that a large group that arrived together squeezed int the elevators so as not to inconvenience other guests..upgraded room was lovely, had sitting area and nicely furnished, felt like I was in Italy. only minor complaint: omelette not included in buffet breakfast. i would definately go back

Room Tip: easy access from train station, walking distance. you can take bus from airport to train station, then walk to hotel
  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Service
Thank 288harveyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMilan, Guest Relations Manager at The Westin Palace, Milan, responded to this reviewResponded March 27, 2018

Dear 288harveyg,
We’re delighted that you chose our hotel for this brief visit and to celebrate your birthday, many happy returns again! Thanks for sharing this review and for telling us how you loved our hotel and felt pampered here, we do hope this stay will make you want to come back soon! Be well,
Guest Experience Team
The Westin Palace Milan

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