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Rob D

Best ever hotel

5.0 of 5 bubblesReviewed Oct 4, 2023
The hotel is so gracious and comfortable, our room was spacious, comfortable, amazingly well equipped and quiet. Restaurant and front desk staff were kind and helpful, concierge service second to none. Bar and restaurant amazing. Situation so good for walking in Milan
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniele Vastolo, Other at Armani Hotel Milano, responded to this review
Responded Oct 5, 2023
Dear robd51j,

Greetings from Armani Hotel Milano!

Thank you for taking a moment to share your review.

It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.

We look forward to welcoming you back again soon.

Best Regards,

Daniele Vastolo
Armani Hotel Milano
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,411)
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Traveller rating
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9 - 14 of 1,411 reviews
Reviewed August 16, 2023

Everything is fine, except for the cold feel of the common areas. Maybe a little too futuristic, but there is no warmth. It's not spooky, but close to it. Rooms are comfortable, the bathrooms are great, the staff is accomodating.

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank behmernest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniele Vastolo, Other at Armani Hotel Milano, responded to this reviewResponded August 16, 2023

Dear Mr Behmernest,

Greetings from Armani Hotel Milano!

Thank you for taking a moment to share your review.
It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team.

We greatly value both praise and constructive comments, as it is through the feedback of our guests that we find ways to continually enhance our services.

We look forward to welcoming you back again soon.

Best Regards,
Daniele Vastolo
Armani Hotel Milan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 19, 2023

The team at the Armani were amongst the best I’ve ever encountered. Friendly and helpful at every turn. Breakfast was truly amazing with unbelievably fresh fruit and vegetables. The room technology was cumbersome and overdone but the team was always there to help out. Overall we enjoyed our stay though I believe I would choose a bit more of a full service hotel in the future for the price point.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank WellTraveledfromWY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniele Vastolo, Other at Armani Hotel Milano, responded to this reviewResponded July 19, 2023

Dear WellTraveledfromWY,

Greetings from Armani Hotel Milano and thank you for taking the time to share your review with us.

I am happy to read that you enjoyed your overall stay with us and that you appreciated the warmth and hospitality of our Ambassadors.

On the other side, we noted that you had some issues with the technology in our rooms and I am sorry for this inconvenience. We have already planned a way of making the use of our Ipads more functional and easier. I hope you can try it on your next visit!

I personally thank you very much for your comments and suggestions so that we can learn from our errors and better cater to our beloved guest in the future.

We are looking forward to welcoming you back very soon to Armani Hotel Milano.

Best Regards,

Daniele Vastolo
Armani Hotel Milano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 13, 2023 via mobile

The Armani is a strikingly modern hotel in the heart of beautiful Milan. While extremely comfortable and well-appointed, it took a bit of work to get used to the iPad managed controls for everything from lights to televisions to doors. It is perfect for those who are very comfortable with technology. You enter on the ground floor and then take an elevator up to 7th floor reception. From there you take another elevator back down or up to your floor to find your room. It would have been helpful for someone to show us how the room worked, and even how to open the door, but that did not happen. We spent way too much time trying to figure out how the room worked. The mini-bar was complementary and we had a voucher for room service which we used. The three-story Armani store is just down the street from the hotel. The included breakfast was nice, but service was slow. The Concierge desk not very helpful either. Overall, an interesting but very non-traditional experience. When in Milan, I would prefer to see the sights not spend time on how to turn off the lights to go to sleep.

Date of stay: July 2023
Trip type: Travelled as a couple
Thank Mucketymucks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniele Vastolo, Other at Armani Hotel Milano, responded to this reviewResponded July 14, 2023

Dear Mucketymucks,

I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.
I was very pleased to hear that you enjoyed your overall stay with us.

I also thank you for your comments on our rooms and the Ipad System. .
On behalf of my team, I sincerely apologize for the service shortfalls you encountered, and rest assured that your feedback regarding the challenges faced during this stay will be shared with the whole team, so we may ensure that this was a one-off experience.

Once again, thank you very much for choosing Armani Hotel Milano and I hope to see you soon.

For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future.

Kindest regards,
Daniele Vastolo
Armani Hotel Milano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 1, 2023

We stayed in this hotel for 5 nights to explore Milan and do some shopping. The room we got was spacious with a large terrace. The staff was extremely friendly and helped us swiftly with all questions and requests we had. The location of the hotel is great, especially since it is right next to a metro stop

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Markus P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniele Vastolo, Other at Armani Hotel Milano, responded to this reviewResponded July 2, 2023

Dear Mr Markus P,
Greetings from Armani Hotel Milano!
Thank you for taking a moment to share your review.

It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.

We look forward to welcoming you back again soon.
Best Regards,
Daniele Vastolo
Armani Hotel Milano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 22, 2023

No question this is the only place to stay in Milan . The staff is overly qualified. The building is extremely comfortable. The food is five star the location is central and convenient to all things Milan
There’s no question of selection this is the only one

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank petersage1964
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniele Vastolo, Other at Armani Hotel Milano, responded to this reviewResponded May 23, 2023

Dear Mr. Petersage1964,

Greetings from Armani Hotel Milano!

We really thank you for choosing to stay with us; we pride ourselves in offering the highest level of care and hospitality to all our guests.

We are thrilled to read your review about your recent visit and glad to know that you had a wonderful time with us.
Your feedback and kind words are of great value and will further encourage the team to continue delivering exceptional service.

We look forward to welcoming you back in the near future.

Sincerely,

Daniele Vastolo
Armani Hotel Milano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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