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All reviews great location del corso booked a triple room a couple of minutes walk shopping area hotel is located duomo cathedral breakfast was delicious hotel is perfect italian style wifi is free breakfast room is large room decent size reception staff bed was very comfortable visit milan
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Reviewed October 2, 2018 via mobile

Hotel is in ideal location and central to all main attractions and shopping Milan offers. Staff are friendly and helpful, rooms clean and room service thorough.

The hotel is in a corner of a charming galleria and a small town square, however internally the building, ammenities and rooms are showing their age. Room was big but period layout makes it bit segregated and adds to darkness in room.

All in all, served its purpose and reasonably priced for proximity though in need of renovations and modernisation.

Pros
- Clean
- Big room
- Big bathroom
- fast wifi and great hotel coverage
- big comfortable bed and pillows
- though close to main attractions and nightlife, room was quiet
- Close and central to everything
• Duomo di Milano, 200m
• Golden quadrilateral – Via Montenapoleone, 400m ect
- Friendly and helpful staff
- Reasonably priced
- ok breakfast buffet

Cons
- 1 small and slow working lift
- old and dated fitout
- lacks natural light
- really poor lighting in room
- no complementary water
- shower in room 228 (ambassador suite) was particularly bad, the whole shower room would flood when showering
- old worn out furniture
- dark and old decor does little regarding lack of light or poor lighting in room
- big room but layout was a little dysfunctional

Stayed: October 2018, travelled with family
Thank Raul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ambasciatorimilano, Direttore at IH Hotels Milano Ambasciatori, responded to this reviewResponded 2 weeks ago

Dear Guest,

We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services.

We have noted that, in general, your comments were positive. I really thank you for your real propositive review.
I think that if all the guest will use trip Advisor like you did it will be a real gift for the hotel manager.

Best regards,

Fillippo Raimondi
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 29, 2018

This was a lovely hotel within easy walking distance to the Cathedral and shopping presincts. It was a very comfortable room. Reception staff were very accommodating and helpful. They held my bag until check in. Spotlessly clean. Super breakfast the staff very attentive. What a great place to stay.

Stayed: September 2018
Thank janicehmartin44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ambasciatorimilano, Direttore at IH Hotels Milano Ambasciatori, responded to this reviewResponded 2 weeks ago

Dear Guest,

We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services.

We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards.
Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.

Best regards,

Filippo Raimondi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 29, 2018 via mobile

The hotel was clean and rooms were comfortable. The staff were warm friendly and helpful especially the barstaff (sorry never asked her name) and Francesca at the front desk. Who went out their way to be helpful. The breakfast tasted good and there was something for all tastes although some may feel options were limited it was fine for us. I would definitely use this hotel group again.

Stayed: September 2018, travelled with friends
Thank jackieandallan7g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ambasciatorimilano, Direttore at IH Hotels Milano Ambasciatori, responded to this reviewResponded 2 weeks ago

Dear Guest,

We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services.

We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards.
Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.

Best regards,

Filippo Raimondi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2018 via mobile

The location of this hotel is perfect. A few steps to the Duomo and shopping but still quiet enough to be peaceful at night.
We stayed in the Superior Double Room which we found spacious enough. Not a large room but enough room. Bed was a bit hard but that is my preference so I enjoyed it.
Wifi is great throughout the hotel. Breakfast has an ok variety, could have a few more hot options or egg options. Cappuccino was the best I've had in Europe.
Reception staff were good however always seemed too busy to help or take the time to be friendly.

Overall a good stay

Stayed: September 2018, travelled as a couple
Thank Rida9656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ambasciatorimilano, Direttore at IH Hotels Milano Ambasciatori, responded to this reviewResponded September 20, 2018

Dear Guest,

We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services.

We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards.
Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.

Best regards,

Filippo Raimondi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2018 via mobile

Great location,near to duomo,shopping area,restaurant and train station but still quiet & peaceful esp during night when u want to sleep and rest.Room are Clean & big enough but lack some amenities like kettle for coffee/tea and a little bit outdated. Great breakfast wd nice staff. Even cleaning ladies are nice as well,the only not so good are their receptionists who doesn't bother to welcome u at all. But still i will recommend and maybe one day stay again to iH mainly because of its perfect location.

Stayed: August 2018, travelled as a couple
Thank b83joyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ambasciatorimilano, Direttore at IH Hotels Milano Ambasciatori, responded to this reviewResponded September 20, 2018

Dear Guest b83joyce,

We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services.

We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards.
Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.

Best regards,

Filippo Raimondi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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