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All reviews perfect location the galleria vittorio emanuele concierge staff luxury hotel junior suite train tickets beautiful hotel huge bathroom last supper turn down service four seasons via montenapoleone perfect stay standard room shopping area lake como cupola
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Reviewed May 17, 2012

Excellent service. Professional and top quality people.
Location is of course excellent but it's really the people and the professional amd smart approach of all the staff, including the GM which make this property the choice in Milano.

Just the swisscom Internet service SUCKS.

  • Stayed: May 2012
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Thank BeijingWsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded May 18, 2012

Dear Sir,

thank you very much for your beautiful review.
We are very happy that you enjoyed your stay with us and consider our staff a professional and top quality one! This is the best compliment that a General Manager can receive and I will be pleased to share it with my team.
With reference to the internet connection, we do apologize for the temporary inconvenience due to the fact that we are migrating from one provider to another, but we really hope in the next few days to solve the problem.
We are already looking forward to welcoming you back soon!
My warmest regards
Claudio Ceccherelli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 13, 2012

Spent one night in Milan, and choose the Park Hyatt Milan and was so happy ! The staff is simply wonderful , and the rooms and facilities are top notch. The location is excellent, so central to all of Milan, but quiet and private. The concierge and reception desk staff were so helpful, friendly and accommodating. They suggested a marvelous restaurant, and had a bottle of champagne in my room that night for my Birthday .. couldn't have been a nicer stay, and would stay at this property again in a minute!

  • Stayed: May 2012, travelled as a couple
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Thank bayfieldbelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded May 17, 2012

Dear Madame,

thank you very much for your nice review.
We are very happy that you enjoyed your stay and, above all, your birthday with us and we are already looking forward to welcoming you back soon!

My warmest regards
Claudio Ceccherelli

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Reviewed May 12, 2012

My wife & I stayed at the Park Hyatt Milano around Milan's epic furniture week show. If you're into design, furniture or need to furnish your house, the show will change your life. It felt 4X bigger than CES. Now onto the hotel -- we were upgraded to a suite upon arrival (yay) which made the astronomical rates slightly more palatable. Everyone at the hotel was gracious and efficient, recalling our names and drink preferences at the hotel bar. Room service was excellent with food being delivered in under 20 minutes. The Park Hyatt also provides complimentary bottled water and Nespresso-esq pods in room. The hotel's bar menu had limited selection so plan on wandering around for food variety, the concierges were helpful in suggesting a variety of nearby restaurants. Our only complaint was the horrid and nonfunctioning wifi, it was complimentary but would only work for 5-10 mins before failing. We called support to no avail and believe the blame lies with the hotel's provider, SWISSCOM.

Room Tip: Ask for a room upgrade, we got our by booking through AmEx Fine Hotels & Resorts.
  • Stayed: April 2012, travelled on business
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Thank JonnyHei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded May 18, 2012

Dear Sir,

thank you very much for your nice review.
We are very happy that you enjoyed your stay with us during Furniture Fair and appreciated our services.
On the other hand, we apologize for the inconvenience experienced with internet connection, due to the fact that we are in the process of migrating from one provider to another but we really hope to solve the problem as soon as possible.
We really hope to have the pleasure of welcoming you back soon!

My warmest regards
Claudio Ceccherelli

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Reviewed May 11, 2012

Just stayed 2 nights. Upon early arrival we were told it would be 15 minutes, and it actually was ready in 15 minutes. Great job there. Staff all around was very friendly. Location can't be beat. Spa and steam room was excellent. Room was very nice with plenty of room in the bathroom. Bed was just okay. Only wish there would have been coffee in the room.

Stayed: May 2012, travelled as a couple
Thank TNAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded May 17, 2012

Dear Sir,

thank you very much for your nice comment.
It makes us so happy to receive such positive feedback about guest stays at Park Hyatt Milano.
We are already looking forward to welcoming you back soon!
My warmest regards

Claudio Ceccherelli

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Reviewed May 9, 2012

The entire staff were welcoming and friendly from the start; and helpful throughout our stay, with a lot of attention to detail. Our room was spacious and comfortable. The location could not be better - virtually in the Galeria, close enough to La Scala to get back during the interval, and within walking distance of most of the major sites. The restaurant was excellent - and here too the staff were very good. You get what you pay for - but you do have to pay!

  • Stayed: March 2012, travelled as a couple
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Thank bullivant039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded May 22, 2012

Dear Sir,

thank you very much for your positive and beautiful review.
We are very pleased that you enjoyed your stay with us and our property in all its aspects and we are already looking forward to welcoming you back soon!

My warmest regards
Claudio Ceccherelli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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