We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,156)
Filter reviews
1,156 results
Traveller rating
413
526
140
50
27
Traveller type
Time of year
LanguageAll languages
More languages
413
526
140
50
27
Show reviews that mention
All reviews metro station villa san giovanni the red line metro modern and clean hotel diamond member floor to ceiling windows city centre deluxe room hotel is located family room decent size lovely hotel comfortable bed comfortable stay tea and coffee decent hotel nice room
Filter
Updating list...
10 - 15 of 1,156 reviews
Reviewed September 8, 2018 via mobile

Hotel is ok breakfast was poor bed was 2 singles pushed together but room was comfortable and adequate. Staff nice and bar area was nice. Biggest problem for us was the 900euro deposit they take against your card and 10 days later struggling to get it refunded! Difficult when we are now home! Bill paid in full and no extras or damage.

Stayed: September 2018, travelled as a couple
Thank LJQ1301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, Front Office Manager at Hilton Garden Inn Milan North, responded to this reviewResponded September 8, 2018

Dear Guest,

Thank you for taking the time to tell us about your experience after your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the pending pre-authorization please do not hesitate to keep us informed if the problem will be not resorved into the next days in order to take a proper action. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Truly yours

Valeria Albertini
General Manager
Hilton Garden Inn Milan North

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 29, 2018

Nice hotel for a short stay. It is away from the city center but very close of a metro line, directly connecting to the city center. Good value for money.
The rooms were comfortable and basic features.

  • Stayed: August 2018, travelled with family
    • Location
    • Rooms
Thank Nitin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, Responsabile reception at Hilton Garden Inn Milan North, responded to this reviewResponded August 29, 2018

Dear Guest,

We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours faithfully,

Valeria Albertini

General Manager

Hilton Garden Inn Milan North

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 26, 2018 via mobile

Stayed in the hotel for 3 nights.
Good sized room with very good ensuite facilities. Stayed on a B&B basis. Breakfast was average, nothing to fancy, not much hot food just the usual bacon and scrambled eggs.
Hotel is about 15 mins on Metro Line from Centrale Station. 2 stops on the Green Line then 6 on the Red line to Villa San Giovanni. Then only a 2-3 minute walk from the Metro entrance.
Nothing around the hotel as it's in a residential area. A few restuarants, no shop or supermarket that we could find for buying water or snacks but can be bought in the hotel.
Most annoying thing for me was when trying ro get to sleep the flashing green light in the smoke detector in the ceiling that kept flashing all night.

€5 room tax per person per night added to the bill.

As stated it's not a very good hotel but it's better than Average.

Stayed: August 2018, travelled as a couple
Thank Barry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, Responsabile reception at Hilton Garden Inn Milan North, responded to this reviewResponded August 27, 2018

Dear Guest,

Thank you for taking the time to tell us about your experience after your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Truly yours

Valeria Albertini

General Manager

Hilton Garden Inn Milan North

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 24, 2018

This hotel is off the main city area, but can be easily accessible with the metro. Staff was great and hotel was very clean and modern. It was good to have a washer and dryer, as this was a middle point in our European travels. Would recommend staying here!

Stayed: June 2018
Thank leep1782018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, Responsabile reception at Hilton Garden Inn Milan North, responded to this reviewResponded August 24, 2018

Dear Guest,

We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours faithfully,

Valeria Albertini

General Manager

Hilton Garden Inn Milan North

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 20, 2018 via mobile

Very clean room.Friendly stuff.
Amazing room,modern with all the necessities.
Good location.
Excellent breakfast.
The hotel appearance was amazingly nice. Very nice design.
Nice combination of colours in the rooms.

Stayed: August 2018, travelled as a couple
Thank panayiwtis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, Responsabile reception at Hilton Garden Inn Milan North, responded to this reviewResponded August 20, 2018

Dear Guest,

We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours faithfully,

Valeria Albertini

General Manager

Hilton Garden Inn Milan North

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews