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kempdj
Peterborough, United Kingdom

Perfect location

5.0 of 5 bubblesReviewed Jul 17, 2022
I stayed for four nights in early July and could not have wished for a more perfect base for my stay. The reception staff were exceptional and very friendly, even noting when it was my birthday during my stay. The rooms were comfortable and clean and had everything you would wish for. The breakfast was a good selection of continental breakfast items and in order to get into the city centre, the Metro was only a few steps away and buying a ticket is easy. The new lift seems to have a mind of it's own even though it was only installed a few weeks ago and probably needs the software tweaking so that there is not so long a wait for it to finally decide to come to your floor! Altogether though a brilliant stay. Thank you to ALL the staff.
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Marco Icandolo, Servizi per gli ospiti/front office at Hotel Plaza Torino, responded to this review
Responded Mar 27, 2023
Dear Kemp,
what could we ask for more? Thank you for your kind and full-detailed review. Can't wait to host you again,
Best regards
Ica - Guest Relation Dept.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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6 - 11 of 690 reviews
Reviewed July 5, 2022 via mobile

We have wonderful stay in Hotel Plaza Torino, highly recommended to all my relatives and friends going to Torino, in my own opinion it should be a 4star hotel not a 3star. Its a GREAT hotel. Satisfied👌🏻👌

Date of stay: June 2022
Trip type: Travelled with family
Thank 272rhc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Icandolo, Servizi per gli ospiti/front office at Hotel Plaza Torino, responded to this reviewResponded March 27, 2023

Dear Guest,
thank you for your lovely review from all Plaza Team. We work everyday to give you a 5 star staying!
Hope to see you soon, also your family.
Best regards
Ica - Guest Relation Dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 21, 2022 via mobile

Quite standard as hotel for a business trip. The room was clean and sufficiently large, the shower surprisingly not separated from the bathroom, which was quite wet after every usage, but this is really the only minimal complaint. The breakfast was fine. The good location in a convenient position in town is among the strongest points.

Date of stay: May 2022
Trip type: Travelled on business
1  Thank Luigi_sr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Icandolo, Servizi per gli ospiti/front office at Hotel Plaza Torino, responded to this reviewResponded July 3, 2022

Dear Luigi,

thank you for your review. Hope to host you again really soon for others business opportunities or simply for leisure!

Best regards

Ica - Guest Relation Dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 18, 2022

Really glad we got a room at this hotel for our Eurovision trip - especially because the Norway delegation were also staying there which was SO exciting - there was a definite buzz and great atmosphere. Lovely helpful staff that all spoke good English and could have a little joke with us about their 'secret Eurovision guests!'

We had a fairly basic room but it was very clean, enough space for 3 of us to share comfortably and nice bathroom with good shower. No view but we weren't bothered. Definitely worth paying a bit extra for breakfast. Good continental spread which was good value for money.
Really handy right by the Dante metro station to get into the centre of Turin. Also near the number 8 bus. Reception open 24 hours a day so there was always someone to greet you and assist you.

Date of stay: May 2022
    • Location
    • Service
Thank sarahbL3831HY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Icandolo, Servizi per gli ospiti/front office at Hotel Plaza Torino, responded to this reviewResponded July 3, 2022

Dear Sarah,
thank you so much for sharing to the world your experience at Hotel Plaza Torino!
You said almost everything you could and you described at his best the atmosphere and the dedication we want to offer to every guest.
Hope to host you again really soon,
Best regards
Ica - Guest Relation Dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 16, 2022

We really enjoyed our 2-night stay in this hotel. The room was basic, but perfectly adequate and clean. The location of the hotel is spot on, being next to the metro station that takes you to the city centre in no time. Our room faced the street, but was still quiet. We would recommend breakfast, which was tasty and plentiful and the breakfast staff were lovely, as were the reception staff. I would stay here again!

Date of stay: May 2022
    • Location
    • Rooms
    • Service
Thank yaelm435
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Icandolo, Servizi per gli ospiti/front office at Hotel Plaza Torino, responded to this reviewResponded July 3, 2022

Dear Yaelm,
thank you so much for your detailed review. Team Plaza is pleased to see that you had an enjoyable staying with all the care and dedication that we deliver every day. Hope to see you again in the next future,
Best regards
Ica - Guest Relation Dept.

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Reviewed April 27, 2022 via mobile

Everything was ok, the staff is very friendly, helpful, smiling and English speaking ;) Room was cleaned everyday, towels were changed. Breakfast typical italian style: sweet and delicious. Coffee was excellent. Hotel lies near Dante metro station, you can travel everywhere you want.

Date of stay: April 2022
Trip type: Travelled with family
Thank pawe_b661
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco Icandolo, Servizi per gli ospiti/front office at Hotel Plaza Torino, responded to this reviewResponded March 27, 2023

Dear Pawe,
thank you for your commentary. You wrote about every aspect of our Hospitality, so pleased you appreciated it all.
Can't wait to have you again,
Best Regards
Ica - Guest Relation Dept.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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