We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
NichaUk
UK

Not as good as previous visit

3.0 of 5 bubblesReviewed Nov 16, 2019via mobile
I visited 6 years ago and stayed here as it was highly recommended. I didn't feel that it is now of the high standard it once was.
Check in was quick but I wasn't given any info re breakfast etc. There was also no info at all in the room re this, sign in to WiFi etc.
My room was in Golden Palace 2 which to be honest is a hike to your room as its in a separate building (through the shop, round the corner, take lift to first floor, follow the corridor across into the other building, take another lift to 3rd floor!).
I had a standard double, which was small. Bed linen was tired looking (see picture) and not even a bottle of water was included. On a positive the bed was comfortable and room quiet. Breakfast was also very good.
Date of stay: November 2019
Trip type: Travelled on business
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DirAllegroItaliaGP, Direttore at Allegroitalia Golden Palace, responded to this review
Responded Dec 4, 2019

Dear NickaUK,

We regret that we have not met your expectations, the Allegroitalia staff is always ready to respond to any need.

We hope for your return,
Have a good day!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$316
Fully refundable
No prepayment needed
  • Booking.com
  • Hotels.com
  • Expedia.com
    C$316
0.6 km from Allegroitalia Golden Palace
Restaurant
Room service
  • Hotels.com
  • ZenHotels.com
    C$245
  • NH Collection
0.9 km from Allegroitalia Golden Palace
Restaurant
Room service
  • Hotels.com
  • ZenHotels.com
    C$259
  • Expedia.com
    C$311
0.6 km from Allegroitalia Golden Palace
Free Wifi
Restaurant
  • Hotels.com
  • ZenHotels.com
    C$121
  • NH Hotels
4.0 km from Allegroitalia Golden Palace
Free parking
Restaurant
  • Hotels.com
  • ZenHotels.com
    C$119
  • Expedia.com
    C$131
0.5 km from Allegroitalia Golden Palace
Free Wifi
Room service
  • Hotels.com
  • ZenHotels.com
    C$115
  • Algotels
1.0 km from Allegroitalia Golden Palace
Free Wifi
Room service
  • Hotels.com
  • ZenHotels.com
    C$80
  • Algotels
6.5 km from Allegroitalia Golden Palace
Free Wifi
Exterior
C$131
  • Booking.com
  • Novotel
    C$133
  • Hotels.com
5.0 km from Allegroitalia Golden Palace
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    C$384
  • Expedia.com
    C$450
3.1 km from Allegroitalia Golden Palace
Restaurant
Room service
  • Hotels.com
  • Expedia.com
    C$144
  • Priceline
4.4 km from Allegroitalia Golden Palace
Free Wifi
Free parking
View more hotels in Turin
Reviews (1,287)
Filter reviews
1,287 results
Traveller rating
422
404
238
105
118
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
422
404
238
105
118
See what travellers are saying:
Selected filters
Filter
Updating list...
5 - 10 of 1,287 reviews
Reviewed November 12, 2019

We Were Here with the Group of G2, they helped us really well, the hotel was clean and the breakfast buffet was great.
Only the Accensore was Lil bit complicated, anyway, it's not the problem.
Keep doing this guy, and we'll be back...
I suggest this hotel, really comfort

Date of stay: November 2019
Trip type: Travelled on business
2  Thank Curiosly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DirAllegroItaliaGP, Direttore at Allegroitalia Golden Palace, responded to this reviewResponded December 4, 2019


Dear Jelajah,

we are glad that you found yourself well and we hope for your return.

Have Good day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 17, 2019

We had clients staying there 13 to 16 September 2020 and they were really not satisfied about their stay for different reason. We have been sending emails, reminders and so on to be in touch with customer service and the hotel manager without any news. Please get back to us so we can give clients the answer the deserve. L'Atelier du Voyage Lausanne 0041 21 312 34 22

Date of stay: September 2019
    • Location
    • Rooms
    • Service
2  Thank ValboneH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 15, 2019 via mobile

Wow what a fabulous hotel very lucky to be in a suite on the 5th floor for our anniversary very central able to walk everywhere in the centre of Turin greeted on arrival cases taken for us and checked in in no time the room was outstanding lounge dining room two toilets a very large bath and shower fabulous bedroom and dressing room all with mod cons very clean and well looked after
Restaurant was ok not a great choice but very large potions and well cooked
Nice bar and lounge area’s very modern and service very good great array of drinks
We would be very happy to return

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank Peter M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DirAllegroItaliaGP, Direttore at Allegroitalia Golden Palace, responded to this reviewResponded December 4, 2019


Dear Peter M,

we are glad that he found the time to leave a review and that the structure was to his liking.

We hope to host you again.

Have a Good day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 12, 2019

My brother and I stayed two nights here in July, 2019. There was a mixup with the room - as we requested 2 twin beds and they gave us a double. They did move us to a room w/ two beds but only after threatening to charge us €50 and make us wait an hour. Then they decided to just let us have the room with no fee or wait so....good job I guess??

There was one nice, helpful worker at the front desk. Otherwise the employees seemed annoyed by our presence and were a bit rude and dismissive. It could be that we are Americans and were obviously tourists. Also, the hotel seems to have a large business clientele so perhaps that’s why we were treated as second-class customers. I guess we were ruining their ambiance or whatever for their corporate travelers.

The room was ok. Very nice bathroom and plenty of space but HOT. The AC did not work well at all. I’ve seen other reviews talking about this so I’m assuming it’s a real issue there for them. So, I would not recommend staying here....but if you do, make sure it’s not in the summer. You’ll bake in your room.

In the end, I recommend going somewhere else. Especially considering the prices they charge - there’s much better out there.

Date of stay: July 2019
Trip type: Travelled with family
2  Thank Scott_Bernard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2019 via mobile

This hotel is in a great location it is right next to the main shopping area. You can walk easily to all the shops, restaurants and bars.

Large spacious bedroom with super comfy bed and pillows. Bathroom was also large in size with ample toiletries if you need them. The only downside was the shower it could do with a new shower head.

The staff were all polite and helpful. I don’t really know why this hotel has such terrible reviews. Yes it’s definitely not up to the standard of some 5* star hotels but I would stay here again for sure.

Date of stay: July 2019
Trip type: Travelled as a couple
2  Thank siggyannes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews