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“Outstanding”
Review of Hotel Terme Merano

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Hotel Terme Merano
Ranked #3 of 55 Hotels in Merano
Certificate of Excellence
New York City, New York
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Outstanding”
Reviewed 25 October 2011

This hotel is simply fantastic. Rooms are ultramodern, superb design. Breakfast is best we ever had in Italy. Worth the visit itself. The baths are more fun than the kids ever had before in any swimming pool. Loved it!

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Alpine66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,263 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Rio de Janeiro, RJ
Level 4 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 September 2011

A sophisticated hotel, good spa, good service, breakfast could be better for a 4 star hotel, but is one of the most beautiful places that I went.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Marcia_Barroso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2011

Wonderful city. Hotel is extremely nicely located close to shopping and restaurants. The view is gorgeous and nice panoramic and nature walks can be done from the hotel. The thermal pools are also very relaxing. The hotel has a modern decor with an excellent and very chic atmosphere. A definite go

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Claudiaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2011

Stayed at the top suite of the hotel for an extended weekend. While the suite was great, too many things are wrong with the hotel, all having to do with service, or lack thereof.

Read in another review that this hotel was a former Steigenberger, which the city of Meran had to take over. This explains a lot, such as why this is one of the few hotels where the hotel manager seems to have a good work life balance (we never saw him in four days, albeit being the top paying patrons), and the staff is few, young and ill trained.

Location: perfect! We loved it, next to old town, next to river, with beautiful views.

Reception: What reception? When we arrived, there was no greeting, nobody to help us with luggage, we even had to get the luggage cart ourselves in the storage room!, putting away car etc. When inquiring by phone from our room, we didn't get the promised callback, when returning with our mountain bike we were told that we had to put them next to our car on the parking spot even though there is a bike storage room in the hotel (where we had the bikes the night before). And no, there was nobody who could take the bikes for us etc.

Room: Gorgeous, great view (corner suite on 3rd floor), interior modern, spacey (very large living room), plenty of storage space, large bath with free standing bath tub, rainforest shower, separate WC. Balcony with one sun chair (remember: suite), two chairs and a small table. Room service did at least clean room. But only 1 small bottle of shampoo for entire suite, and limited set of towels only.

Spa: good spa, direct connection to public spa for those who like sharing a hot tub with many others. Nice outdoor pool, quiet, clean. But: most of the time, there's nobody at the front desk of the spa. You get two towels per person per day in your room to take to the spa, and there are no add'l towels. So plan wisely when doing a day of wellness... No blankets in quiet room. Not all saunas/steam room working at all times. Massages were very good, highly recommendable.

Restaurant: breakfast buffet/service pathetic for a 4* hotel: no fresh juice, only 3 cheeses and when they're gone (watch out: before 9 o'clock!), no refills, cut fresh fruit not fresh and not ripe, good bread selection. Ordering omelettes is do-it yourself, as is serving. If the cook is putting away last night's leftovers, he has you wait until he's done. Service is slow und inattentive (bad training), an hour after we had left I was able to pick up my forgotten room key on our table, as it had not been cleared yet... Clearly missing is a chef de service. Didn't try the restaurant for dinner after the breakfast experience.

Room Tip: Get a room that faces outward, not into courtyard
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank SwissFreqTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level 6 Contributor
150 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 18 May 2011

Had a very nice room with balcony on interior courtyard; large bathroom. Décor throughout was very hip. Internet is expensive – you can buy it in 15-minute increments or for 14 Euros for 24 consecutive hours. Fabulous breakfast buffet. Hotel is connected underground to the Thermal Spa and provides robes and slippers. Merano is a fabulous picturesque town, very upscale. Make sure you walk up the river to the newly opened gardens.

Room Tip: View of town, or inner courtyard.
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank LCB108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 January 2011

The staff are courteous, perhaps less effusive than some hotels, as english maybe a third language but there is no problem at reception. The location, 100m to centre and linked to large hot pool complex is wonderful. Our rooms (101 102 linked for our family of teenagers) were large (2 armchairs in each) modern and very clean, But the downside was the loud clatter of trucks unloading linen (etc) comencing from 4 a.m in the morning and going thru (at odd times) until 7 am. It was impossible to sleep through this and not an expected feature of a hotel of this quality. I suggest check all details of your rooms (and also try Liszt restaurant nearby... a fun and good vlue restaurant.

  • Stayed January 2011, travelled with family
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Helpful?
2 Thank wayleggo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 September 2010

I had one quick evening in Meran and made the smart move to show up at 10am. Of course, I knew my room wouldn't be ready - i didn't want it... I wanted to use the pools until 3pm! It was absolute HEAVEN. The general pool area was crowded with paying customers, but after a few hours I realized I could use the spa pools since I was a guest at the hotel. Pure pleasure. Wonderful staff. Great room. So worth it. I hope to be back next summer with my husband and try the couples spa treatments.

  • Stayed September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TravelLBORD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Terme Merano

Property: Hotel Terme Merano
Address: Piazza Terme 1, 39012, Merano, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Merano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Merano
#3 Family Hotel in Merano
#3 Luxury Hotel in Merano
#4 Romantic Hotel in Merano
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Terme Merano 4.5*
Number of rooms: 139
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Also Known As:
Steigenberger Hotel Merano

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