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“Highly Recommened, Friendly Staff, Would Love to visit again”

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Ruzzini Palace Hotel
Ranked #37 of 386 Hotels in Venice
Certificate of Excellence
Brighton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Highly Recommened, Friendly Staff, Would Love to visit again”
Reviewed 16 May 2012

We stayed at the Ruzzini Palace in March, it was our first trip to Venice. From arrival to our depature the staff couldn't have been more friendly and helpful. The room we had was lovely and spacious, the only slight problem was we found the shower to be slightly under pressured but this was no big deal.

The staff went out of their way to help us with any request from resturant recommendations to helping with transport or recommendations for shopping etc. They made sure the trip went very well. They organised a water limo ride down the Grand Canal, which although expensive, was a lovely relaxing way to see Canal. The square the hotel is on is vibrant, full of locals but not too nosiey. There is a brillaint Pizza shop just a minutes walk away that is great for a cheap and quick snack. Breakfast was included in the room price and is a nice selection of contential pastries, bacon, eggs, meats, cheese, tea, coffee and fruit juice, its not ground breaking food but a decent start to the day.

The hotel is within easy walking distance of some great shops, resturants, Rialto Bridge and Piazza San Marco. On checkout the hotel looked after our bags while we did some more shopping and sight seeing, we had a 4 hour wait between checkout and leaving for the airport. The hotel arranged a water taxi back to the airport and while we sat waiting for this they gave us a complmentary glass of wine each, a lovely gesture to round off the trip.

I would recommend this hotel to anyone thinking of a trip to Venice, I hope we can go back one day and would try my best to book this hotel again.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Rich L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, 17 May 2012
Dear Guest,
We are really happy that you enjoyed so much your stay with us and our efforts to make it unforgettable. We wait for your next visit in Venice! Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Stockton Heath, United Kingdom
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 May 2012

I have stayed in Venice many times, but usually stay at DD724 in Dorsodoro. Unfortunately due to some confusion our room was given away so we were forced into finding somewhere else. After reading some very positive reviews about Ruzzini palace we decided to try it.
We arrived by water taxi right to the back of our hotel, where we were greeted by the concierge to help us unload our bags. Quite a nice experience, since most places you get dropped off then end up pulling your back quite a way through the streets to your hotel. The reception staff were extremely pleasant and I must say the quickest, most efficient check in that I have experienced anywhere. Highly recommend the water taxi arrival, but I must warn you it is 140 euros - so maybe keep it for a special occasion.
Our room was really lovely, looking right out onto the Campo Santa Maria Formosa where we were able to watch the world go by. Although we had such a great view of the hustle and bustle it was in no way noisy. In fact the entire hotel was amazingly quiet and not once during our stay did we hear doors slamming, cleaners in rooms or other guests tooing and frowing.
The room itself was really tastefully decorated, taking into account the history of the building, maintaining some of the original features, lovely pictures on the walls with a beautifully ornate ceiling.
The location of the hotel is brilliant - a 5 minute walk from Rialto bridge, but far enough away to be out of the real crowds.
We did not try the breakfast as we opted for coffee and brioche and a long serving establishment instead.
A lovely hotel with very attentive, helpful staff; a good location with seamless check in and out system.
Would highly recommend

  • Stayed May 2012, travelled with family
    • Value
    • Location
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    • Service
Helpful?
Thank Nextadventure33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, 17 May 2012
Dear Guest,
Thank you for the nice review, we wish you’ll be back in our Ruzzini Palace your next time in Venice! Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flamborough, Yorkshire
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 May 2012

This was our second visit to Venice - the last time back in Feb '05, staying at Dei Dogi in Cannaregio. Ruzzini positively exceeded our expectations. There are other hotels that have a well known international reputation but personally, for us Ruzzini has more of that "house party" ambience, quiet and discreet. Okay, it does not have its own restaurant but there are so many in the area ("Al Bacacaria"-?- is very close and superb) so this should not cause any problems. We took a water taxi from the airport direct to the hotel, believing that the expense is justified by the novelty and glamour of the experience! Amazingly we had been given a room upgrade as well. Our room 202 was unbelievable. The lounge must measure 20 foot by 30 foot, complete with original 16th century ceiling murals and windows looking over the square. The bedroom was slightly smaller (still with murals) with views over the rear canal. With a historic building like this, I would think there are limitations as to how you furnish it without damaging the structure so the only very minor quibble would be that the wardrobe is a bit small and the shower screen was maybe at the wrong end of the bath. Breakfast was first class as were the Reception staff. We would definitely return. Any tips? The cemetery island is well worth a visit, as well as the campanille at St Giorrgio Maggiore. An Aperol spritz is a fantastic tipple, and there are ticket inspectors on the vaporettos so always get a multi trip ticket.

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
Thank Steve0756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, 16 May 2012
Dear Guest,
We are so happy to hear that your stay and the upgrade in our Royal Suite has been so appreciated and made your holiday in our Ruzzini Palace so pleasant and unforgettable. Thank you very much for your time...kindest regards!
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2012

We stayed at the Ruzzini Palace Hotel for a short city break in Venice. The location is great - very close to the Rialto. All of the staff were very friendly, the concierge was excellent and helped us make the most of our stay. Our room was lovely, contemporary but with character and spotlessly clean. Breakfast was buffet style with a good choice of fruits, pastries, cooked foods, ham and cheese. Would love to stay there again in the future

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lindsaykate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, 16 May 2012
Dear Guest,
Thank you for the nice words for all our staff, we are so pleased that you enjoy so much your stay with us...we wish you come back once more!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holmfirth, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2012

Bonjourno Chums,

The facts:

Location: Brilliant. Equidistant between St Mark's Square and the Rialto Bridge. In a nice quiet square.

Room: We got a free upgrade to a deluxe double (or something similar). Good size room with separate luggage/dressing area. Really big bed and there was a TV and DVD player to watch (only one English channel, couldn't watch Britain's Got Talent). Bathroom was a really good size - had a problem with the shower head sliding down the pole. Reception quickly arranged a top class fix for this (using duct tape, but it was actually a really neat job that I'd actually have been proud of).

Value: Great. This was the most reasonably priced decent hotel we could find in Venice.

Breakfast: Good. Bacon, eggs, tea. Cereal if you want it. Juice. Breakfast lady was really nice.

Reception staff: Helpful. Smartly dressed.

Arrival: Transfer from Marco Polo airport to the hotel arranged via the hotel is a whopping 140 Euros. Much cheaper to take the bus boat from the airport to the Rialto bridge and get your self a map. It's a bit of a pain pulling your luggage from the bridge to the hotel, but it's only 10 minutes (you do have to carry your bags up a couple of flights of stairs on bridges though, so don't do this if you're a weakling, or have a girlfriend who overpacks).

  • Stayed May 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank RichNGem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, 12 May 2012
Dear Guest,
Thanking you for the time spent to leave such nice report! We are happy that you enjoyed your holiday in our Hotel and hope to see you soon....best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucks England
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 April 2012

A lovely small hotel, in a quiet square that is a little way off the main tourist trail (and is all the better for that), yet within about 10 minutes walk of St Mark's square and the Rialto bridge...when once you have got your bearings!. All the staff were welcoming, helpful and apologetic about the weather (it rained for 2 of the 3 days we were there!), and our room was very well appointed, characterful and comfortable, overlooking the small canal that run's to the rear of the hotel.
The breakfast buffet was extremely good and although the hotel does not have it's own restaurant, there are many typical Venician restaurants in the vacinity that do not charge the high prices of those in the main tourist areas.
Our only criticism concerns the pillows which were very hard and there were no softer options, so next time we will do as we normally do, and take our own with us!
Altogether though an excellent choice for a stay in Venice, and whilst expensive (but not by Venician standards) you at least feel that at the Ruzzini Palace they make every effort to make your stay a memorable one.

Room Tip: We opted for aroom overlooking the canal as we thought the square might be noisy, but it is probably...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grifo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, 1 May 2012
Dear Guest,
Sad for the weather that did not assist us while you stay with us, but in the meantime we are happy that you enjoyed in any case our Hotel and its staff. (We are working out for pillows options). We hope you’ll join us once...with a nicer weather! Best regards
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New Jersey
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 April 2012

My wife and I stayed two nights at the Ruzzini Palace Hotel and found it to be very nice overall with a few quirks that were probably room specific. We arrived to find a courteous and helpful staff that was quick to check us in and bring our bags to the room. The rooms are very large and do not lack for character. The furnishings, old warm charm mixed with modern designs constantly remind you of the city you are in. Our room overlooked the square to the front of the hotel which was nice but with only being one floor off the ground we always needed to keep the curtains drawn. The bed was large and comfortable, pillows were decent but the sheets could have been of slightly better quality.
We experienced the most problems with the bathroom. While it is large and nicely appointed the shower/tub had no showerhead, only a wand. This made showering very hard as we essentially had to stand in a tub and spray ourselves with water. This made for very cold, short showers that ended with water everywhere because there was also no shower door. Because we stayed with family we know for a fact that other rooms had showerheads or a holder for the wand so this was just a sizable oversight.
Another small nuisance we experienced was the number of light switches in the room. There were easily 12; some worked multiple lights, some that worked together, and some that didn’t seem to work at all. Not a terrible problem but annoying when trying to turn off all the nights before going to bed.
The location of the Ruzzini Palace was great, a short walk from St. Marks Square with plenty of shops and restaurants close by. The sitting areas on the third floor provided a great place for us to sit with family after a day of walking around Venice. The trip to Murano provided by the hotel was also a nice touch and worth the time. Finally the breakfast was very nice with lots of choices but we encountered staff that was rude when the juice dispenser would not work.
Overall we would stay at the Ruzzini Palace again and would recommend it to friends traveling to Venice.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mpirog85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, 4 May 2012
Dear Guest,
We thank you very much for your mostly pleasant review, we are so happy that you and your party really enjoyed your stay as well the rooms upgrade. As fas as small accommodations trouble, we always would like to remind that our staff is always available (anytime) to help you with small issues. We hope to have once the pleasure of seeing you soon. Best regards
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Additional Information about Ruzzini Palace Hotel

Property: Ruzzini Palace Hotel
Address: Castello 5866, 30122 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#23 Business Hotel in Venice
#23 Family Hotel in Venice
#26 Luxury Hotel in Venice
#29 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ruzzini Palace Hotel 4*
Number of rooms: 29
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Also Known As:
Ruzzini Palace Venice
Hotel Ruzzini Palace

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