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All reviews honeymoon suite jacuzzi room san basilio economy room water bus recommend this hotel amazing hotel quieter area of venice mini bar in the room any requests hot and cold food hotel is modern fifth floor reception staff were very helpful free upgrade water front breakfast staff
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Reviewed February 12, 2019 via mobile

Palazzo Veneziano is a beautiful hotel situated in perfect reach of everywhere you want to visit in Venice. The room was very clean and decorated lovely. We slept very well and the breakfast had plenty of choice. The staff here go above and beyond for you as guests and look after you so well. On our check in date, the staff found us a courtesy room so that we could relax and have a shower before our late night flight with no hassle and free of charge. Couldn’t of found a better.and nicer hotel!

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Leanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palazzoveneziano, Front Desk at Palazzo Veneziano, responded to this reviewResponded 4 weeks ago

Dear Leanne H,
First of all, thank you for choosing Palazzo Veneziano for your stay in Venice. We are really proud to read your feedback and we would like to thank you for writing "The staff here go above and beyond for you as guests and look after you so well." Ensuring our guest's happiness and satisfaction is our number one priority.

We definitely looking forward welcoming you again in the future,

Warm Regards

Jacopo Trevisan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 12, 2019 via mobile

Upon arrival we were welcomed by the amazing reception staff who kindly upgraded us as we were visiting for my birthday.

The room was amazing and genuinely the nicest we’ve ever stayed in. It was spotless and the bed was also extremely comfortable.

Breakfast had everything you could hope for and exceeded our expectations.

We’d recommend this hotel to anyone who was thinking of visiting Venice. The staff, location and rooms are the best you’ll find in the area. We’ll definitely be returning!

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palazzoveneziano, Front Desk at Palazzo Veneziano, responded to this reviewResponded 4 weeks ago

Dear Kim W,
we would like to thank you so much for sharing these kind words here on TripAdvisor.
We are glad to see that our hotel managed to meet your expectations, thank you for underline that the bed was extremely comfortable. Sleeping well helps to relax and get ready for a new day in Venice.

We will forward your feedback to our "amazing reception staff", they will be proud.

Looking forward to having you back here soon,

Warm Regards

Jacopo Trevisan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 10, 2019 via mobile

Upon arrival at the hotel we were met by Matteo who was so helpful. We arrived early & were able to check in straight away which was great.
Hotel room & bathroom were immaculate & the shower is AMAZING!!
Fill up at breakfast and it will keep you going for hours with all the walking/exploring you’ll do around this beautiful city.
We went up the bell tour €8 pp & views are spectacular...You can see for miles.
We will definitely stay at this hotel again when we next get to visit this beautiful city.
Thank you to everyone at the hotel that made our stay one to remember (for all the right reasons)!
10/10 for the hotel & staff.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank jcberks2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palazzoveneziano, Front Desk at Palazzo Veneziano, responded to this reviewResponded February 11, 2019

Dear jcberks2015,

We are very pleased, that you've enjoyed your stay to the fullest.

We will refer your compliments to Matteo, who gave you an most enjoyable experience upon arrival.

In fact we always try to meet our guests' requests for an early check-in and do our very best to have your room
available often also before 2pm (our regular check-in time).
Otherwise every guest is invited to leave his luggage and will be provided with a very detailed city map and some suggestions for the next couple of hours in the wait for the room.

It's a joy to read, that you've found so much value in our breakfast. In fact we proud ourselves with the variety of things our buffet offers. As you' ve mentioned: You will be fine for the next couple of hours and may start your day from our lovely Dorsoduro district to explore Venice and the lagoon.

We hope to welcome you once again in Venice and at Palazzo Veneziano.

Best regards

Julian Franke

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Reviewed February 8, 2019 via mobile

I was drawn to reviews of this being ‘lifetime best hotel experiences’ but now I can say I agree. The hotel itself is modern and simple-chic while maintaining classic touches (the front patio seating area, the small entrance sitting area/library) and being extremely welcoming.

But the thing that makes this hotel stand out the most without any doubt, is the staff. Starting from simple email inquiries with Julian, and continuing in my conversations with him, with Elena, Irina and so many others, every point of contact was a delightful balance of friendly, helpful, knowledgeable, warm...

I am a very frequent traveler. To the management of every hotel I frequent (some great hotels around the world), please consider staying at the Palazzo Veneziano to get a sense of how to deliver the full experience through hotel staff. I don’t know how they do it but this is a truly top-notch team.

The rooms...the staff was very accommodating, helping us to move rooms three times (including one night - as available, in the Spa Room 219, which is particularly worth it when it’s rainy outside). Our main room was 112, a comfy corner room overlooking two side canals. Go for the views for sure.

The location...once you know a bit about navigating the city you realise this is truly the perfect location. A bit more residential in feeling than anything too close to St. Mark’s, on the water without being overrun, stone’s throw from Accademia (with lots of amazing restaurants in the area) and of course, just one stop from St. Mark’s and the Theater district (where we can walk for days), a few from Rialto, a couple from the major bus or tail terminals...

Don’t think for another second, book this if you can. You won’t be sorry.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank calalum97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 31, 2019 via mobile

This was the best hotel we've ever stayed at. The room was immaculate and stylish. The hotel was quiet and in a good location on the waterfront. After our stay we went onto travel across Italy but the breakfast buffet at the Palazzo was by far the best, lots of selection. The staff were very friendly and helpful, especially Julian and Elena on reception who were absolute heroes (and both deserve pay rises *cough*).

Date of stay: January 2019
Trip type: Travelled as a couple
1  Thank Linson5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palazzoveneziano, Front Desk at Palazzo Veneziano, responded to this reviewResponded February 2, 2019

Dear Linson5,
First of all, thank you for choosing Palazzo Veneziano for your travel across Italy. We are glad to read you fully enjoyed your stay at Palazzo Veneziano thanks to our location and we would like to thank you for define our breakfast "the best, with lots of selection".

We will share your kind words to Julian and Elena, and especially to our Hotel Manager :)

We are looking forward to have you back here soon.

Warm Regards

Jacopo Trevisan

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