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“Outstanding Service and comfort”

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Hotel Palazzo Giovanelli
Ranked #126 of 386 Hotels in Venice
Certificate of Excellence
new orleans
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Outstanding Service and comfort”
Reviewed 28 January 2012

Visited Venice in late January, after we had been given the wrong address for the hotel and wandering around Venice for a few hours with luggage in tow, we finally found Palazzo Giovanelli, being weary from an all day flight and getting lost, we were so openly welcomed into this fine hotel, the empathy for being lost was not lost on us and we were graciously brought to our room, modern elegance with old world charm, and class. The breakfast set-up was such a nice surprise of quality italian style of fine meats, pastries, coffee service, and most importantly friendly staff. I would recommend this Hotel, for a traveler who is discerning in quality without pretenciousness.

  • Stayed January 2012, travelled as a couple
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Helpful?
4 Thank Abit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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773 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
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North Andover
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 December 2011

Everything about Palazzo Giovanelli was top-rate - the staff were courteous and very helpful, the breakfasts were great, the hotel rooms were outstandingly appointed, and the Grand Canal location was just stunning (our view of the Ukranian Biennale pavilion installation next door at night was luminous.) And to echo one of the other reviewers, it's VERY nice to be a >little< off the beaten path and away from the Hordes, BUT the San Stae Vaporetto stop is right outside. Don't hesitate to stay here - it's great!!!

Room Tip: Anything overlooking the Grand Canal is great!!
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  • Stayed September 2011, travelled as a couple
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Helpful?
1 Thank Nicholas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 6 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 November 2011

We went to Venice in July. The areas around St. Mark's were packed with tourists -- so many it was sometimes hard to walk. It was also swelteringly hot.

This was part of the reason I so loved Palazzo Giovanelli. It's located away from the tourist traffic, in an area where you can wander uncrowded streets and alleys, browse menus at excellent little restaurants, and sit in a piazza with a gelato just watching birds. It made for a completely different experience of the city -- a place where your visual focus is on the buildings and canals and bridges instead of the sight of thousands of sweaty tourists.

Palazzo Giovanelli was also very easy to find. I didn't realize how important this was till we arrived in Venice, got off the ferry, and started looking for our hotel. It's right off the San Stae stop, so we dodged a bullet of having to drag our luggage through winding, confusing streets and alleys trying to get our bearings after a long train trip.

The hotel itself is really lovely. Our room was small but we were expecting that. The decor was modern and stylish -- very Italian -- with a nice marble bathroom and good-sized tub. The bed was comfortable and everything felt fresh and clean.

The in-room Internet had a weak connection. It only worked in certain spots in the room.

The public areas of the hotel were small but beautiful. (Definitely explore the upstairs floors to check out the breathtaking Murano glass chandeliers there.) The staff was always helpful and friendly and told us a little about the history of the hotel and Venice.

Breakfast was fine. Not the largest selection, but we were satisfied. The lounge area overlooking the Grand Canal was lovely. Sometimes at night we would walk a few steps out the hotel's front door and sit by large huge, stunning art installation at the San Stae stop watching the world go by on the Grand Canal and the lights twinkling off the water. It was perfect.

I'm SO glad our AAA travel agent recommended this hotel!

  • Stayed July 2011, travelled as a couple
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Helpful?
1 Thank BeacheeMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 5 Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 21 November 2011

We spent romantic weekend there, and celebrated wedding anniversary.
Our room was standard at 3rd floor, with small window in bedroom and large window in bath. Bath is very nice and well equipped. Sleeping quality was very good, we had window to small canal and I didn't notice any noise from neighbors.
Breakfast was included to price, I liked it, good choice of meal, perfect coffee and crispy italian pastry. Service was friendly. But sometimes people have to wait a little to be seated, especially if they come in late morning. They have comfortable sofas in front of entrance, so you don't need to stay in line.
Also I liked yard and garden, very pretty.
I'll be glad to stay again there!

Room Tip: I think most rooms are quiet and comfortable. I'm not sure about rooms with windows to Canal, bo...
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  • Stayed July 2011, travelled as a couple
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Helpful?
Thank Phylomela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
Reviewed 14 November 2011

We stayed here for 2 nights last month and had a great time. The hotel is in a fantastic location on the grand canal. We didn't pay for the canal view but had a view (just about) of one of the smaller canals along side the hotel, which was nice. The location and the staff were very helpful, It's a touch pricey though but it seemed to be the going rate in Venice. Overall we were very happy with it

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Mark_111_222_333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 October 2011

A room with a view of the Grand Canal in Venice is something to delight in and this was our experience at this Hotel. The room was generous in size and comfortable with a large bathroom but with some largely inadequate cotton towels. Hotel is close to the main railway station and with in walking distance of the major sights.

The staffing at the front desk let this Hotel down and the comments of Farmeredge below are endorsed. Each time we approached the desk we had the impression we were interrupting their more important business and what a nuisance we were. At times 4 staff were lined up behind the big front desk all focussed on their papers or computer screens etc and not on us the paying customer.The nearby B&B "Ca' San Giorgio" was a better experience.

  • Stayed September 2011, travelled as a couple
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Helpful?
2 Thank Lorne1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 October 2011

Booked a room with a canal view but shown a room with a garden view, so "upgraded" to the Foscarini suite. It smelled of damp and was cold. Apparently the hotel is not allowed by the city of Venice to switch the heating on until it gets to a certain temperature! On complaining got a fan heater but bathroom smelly and very cold so after another complaint got an extension lead so heater could stretch into bathroom, but bedroom not comfortable so asked to be moved. Leave it to us they said we'll fix the heating...and they did but by then 2 days of our holiday had passed uncomfortably...why not before?

  • Stayed October 2011
    • Value
    • Location
    • Rooms
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Helpful?
Thank Discernman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palazzo Giovanelli

Property: Hotel Palazzo Giovanelli
Address: San Stae 2070 Santa Croce, 30135 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Polo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #126 of 386 Hotels in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Giovanelli 4*
Number of rooms: 41
Official Description (provided by the hotel):
Hotel Palazzo Giovanelli is located in the historic centre of Venice, enjoying the magnificent atmosphere and offering its guest private , quiet rooms, where a gentle stillness is interrupted only by the passing of gondolas and the flow of water in the canals. Elegant and romantic, 4 star Hotel Palazzo Giovanelli in Venice overlooks the Gran canal, enclosed between the splendid Church of san Stae and Ca’ Pesaro, with suites facing its green gardens and a waterside door to receive guests. The successful mix of decorations, in a perfect balance between modern and traditional, gives Hotel Palazzo Giovanelli an inviting and welcoming aspect, in tune with the impeccable quality of the service of a warm, highly professional and multilingual staff. ... more   less 
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