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“Location was superb!”

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Politeama Palace Hotel
Ranked #9 of 98 Hotels in Palermo
Certificate of Excellence
Chicago
Level 6 Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Location was superb!”
Reviewed 29 September 2010

This hotel is in a great location, the hop on/hop off bus was right across the street. Capo market was a 5 minute walk away. Lots of places and stores were in close proximity to walk to. The staff was incredible and went out of their way to help me. One evening, I wanted to get a coffee from the bar but it was not going to open for another hour so the front desk clerk went and made me an espresso and it was superb. Talk about great customer service!! On the downside, this hotel is rated 4 stars but it very old and in major need of some remodeling and modernization.

  • Stayed September 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChgoFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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guadalajara
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 September 2010

I´d say that its location is the main point, that is city center. Quite good price for a dark but spacious room, recently painted though curtains belong to the time of the hotel inauguration. A noisy air conditioned system did not help to have a quite sleep. .
Average and standard breakfast and correct staff.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JUANMA_1312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Littlehampton, United Kingdom
Level 6 Contributor
319 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 376 helpful votes
Reviewed 29 September 2007

I stayed here for four nights. I had booked a single room which was very small but clean and with a view of the mountains. Unfortunately the main light didn't work, one of the hinges on the plastic toilet seat was broken causing it to swivel when sat on (a very unpleasant awakening first thing in the morning!) and there was no tea or coffee in the room which I would expect for a four star hotel. I was told I couldn't have an evening meal in the hotel as the restaurant was now closed in the evenings! The second night, my bedcovers disappeared, apart from a sheet! I noticed the sheets smelled of cigarette smoke.
On the positive side, the hotel is perfectly situated for the airport bus and the hop on sightseeing bus and is within walking distance of the major sites. The staff were efficient and helpful.
I hate having to write a negative review but I expected better from a four star hotel and I also feel it is unfair to other TA members not to be honest.

  • Liked — Ideally situated for airport bus
  • Disliked — room facilities not well maintained
  • Stayed September 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank debdancing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 6 Contributor
126 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 28 September 2007

Booked this hotel online for the last night of our stay in Sicily - mainly because the bus stop for the airport bus is right outside the door. Good price for a double room, compared with other places in Palermo, and we actually got a huge room with a third bed in it.
The hotel lobby is bright and welcoming, if a bit tired. Reception staff very helpful, and porters very efficient. Lifts tiny - and take forever to arrive at peak times or when people have lots of luggage. Room key gave access to a hallway with doors onto the bedroom and bathroom, and containing lots of cupboard space. Bedroom large, plenty of storage, nice windows with view of the theatre and square, small minibar/fridge. Beds comfy, room quiet, didn't need earplugs, slept well here. Bathroom biggish, clean, and functioned well. Only quibble was with the shower - you had to hold the shower head while showering as there was nowhere to attach it to on the wall. Pressure was good though. Plenty of towels and toiletries provided. Breakfast was good - plenty of fruit, yoghurt, meat and cheese. Some nice pastries and three juices to choose from. Cereals poor, but overall there was enough choice. As I mentioned, the bus stop to leave for the airport is right outside, plenty of other buses stop outside for the rest of Palermo as well. About a 10 min walk to the ferry terminal, and lots of small eateries nearby, so a great location. The decor is a bit tired, and there was a slight smell of cigarettes in the corridors (although not in the room), but an excellent choice for the money.

  • Liked — Location near to airport bus stop and theatre
  • Disliked — Slight cigarette smell in corridors and tiny lifts
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Outinthemiddaysun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 5 Contributor
65 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 July 2007

Although the hotel looked a bit "tired", and that the prime time was a few years earlier - we enjoyed our one night stay at this hotel.

It's located next to the Politeama Theatre, and enjoys a nice location for a stay in Palermo.

Breakfast was good, a bit limited selection of cold cuts and such - but nothing to complain about really.

  • Liked — location
  • Stayed September 2005, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank the_oslo_gooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bs As
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2007

The hotel has an exellent location, near wonderfull shops and bars. It is also close to the museums and churches. The hotel is a bit old. They should be very carefull when choosing the personel at the reseption desk... the worst treat we had ever had! It's a petty, because the hotel is good in deed.

  • Liked — The location
  • Disliked — How we were treated
  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Radagast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leafy Surrey
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 March 2007

Our room on the 4th floor overlooked the main square and was very noisy and despite control panel on the wall, there was no air conditioning. Very spacious and clean but the decor was lugubrious to say the least.

Stayed March 2007
Helpful?
1 Thank kielerkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Politeama Palace Hotel

Property: Politeama Palace Hotel
Address: Piazza Ruggero Settimo 15, 90139, Palermo, Sicily, Italy
Phone Number:
Region: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#3 Family Hotel in Palermo
#8 Luxury Hotel in Palermo
#11 Business Hotel in Palermo
#16 Romantic Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Politeama Palace Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
The hotel Politeama Palace enjoys a central position in Palermo, in front of the Teatro Politeama, one of the most prestigious European theatres, nearby the shopping streets, the harbour and the terminal bus from/for the airport. The property central position will allow you to discover this marvellous city, where every alley, road or square preserves a work of art, testifying the glorious past of Palermo, meeting point of the greatest civilisations and cultures of all time. The area is full of restaurants, bars and shops. The structure offers comfortable rooms and many services such as a bar serving light meals and two meeting rooms. ... more   less 
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Also Known As:
Politeama Palace Palermo
Hotel Politeama Palace
Politeama Palace Hotel Palermo, Sicily

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