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Reviews (2,486)
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Traveller rating
738
1,134
414
124
76
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Reviewed September 8, 2016

Hotel is center of town. Very convenient and walking distance to different sights and monuments. Lots of restaurants within the area. Easy access to the bus stop that will take you directly to the airport.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Alvin J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 7, 2016 via mobile

We have booked the superior room and were quite satisfied. The beds were comfy and the bathroom large and functional. The A/C worked properly, but in some other rooms of our friends, the cooling was not efficient enough. The location is very good, walking distance to the Palermo highlights. The way from the airport is quite complicated, if you decide to drive the rented car. It's very easy to loose the way. Luckily, opposite the hotel, there is the private garage, with steep entry / be careful/, otherwise it's difficult to park the car somwhere, close to the hotel.
The staff is kind and attentive, excluding the breakfast time, where the waiters team was too small.
Generally the breakfast was average and the number of tables were not enough for hotel guests.
Anyway, the hotel could be recommended for the city break.

Date of stay: September 2016
Trip type: Travelled with friends
Thank laserkid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 6, 2016 via mobile

Breakfast included. I usually don't like eggs, but their eggs were delicious. You get tapas while having drinks at the bar. Lots of places to try sicilian cuisine near by. Small shower, beware! Attentive staff. Close window if you want AC to work.

Date of stay: September 2016
Trip type: Travelled solo
Thank iaoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 15, 2016 via mobile

Nice clean place for couples. The rooms and bathrooms are always cleaned and towels replaced... and it seems they change the sheets and pillow cases everyday too. However, the wall seem thin as I can hear the flushing and showering either next door or above! But no talking it possible that I have quiet sensible neighbors which is a good thing. The beds and pillows are on the hard side ( I normally get back ache on bad beds but I didn't here so I guess that's a plus). Nevertheless, breakfast come with the package and it was wonderful, from the traditional Sicilian to usual continental; you can even order a boiled egg if you want. Staff are always smiling and friendly. A nice clean modern place.

Date of stay: August 2016
Trip type: Travelled as a couple
Thank MaxiV44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 4, 2016 via mobile

Hotel has a good location in the center of the city. Rooms are comfortable, some with bacon. Breakfast is satisfactory, with the lack of local products. Staff is very helpful. The hotel can be recommended for the accommodation in Palermo.

Date of stay: August 2016
Trip type: Travelled as a couple
1  Thank M7363OBpavelk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea S, Manager at Mercure Palermo Centro, responded to this reviewResponded August 16, 2016

Dear Mr Pavel,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon at one of the Mercure hotels.

I wish you a great day!!!
Andrea Stancato
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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