Just stayed there 3 nights in May 2018. Took 40 minutes to check in. No line but just slow service. Room was ok but no way to adjust temperature. Executive room had a view of concrete stairs. Staff was civil but nowhere near polite. They acted bothered all the time. No stamps, no mailbox, no ATM or way to get cash. Location is in the HOOD, I wanted to leave but this was our last and worst stop of a 2 1/2 week trip.
They tried to tell me it's a 4 star place, but barely 1. No business room or computer for customers to use. They can't do anything about the location but they CAN improve their customer service.More
- Breakfast included