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All reviews street noise old world classic hotel opera house old style breakfast buffet the hotel staff mini bar old palace fourth floor good size very pleasant stay teatro politeama large bathroom main sights wi fi yogurt
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Reviewed June 15, 2016

Wonderful Hotel, great amenities and wonderful breakfast only a few blocks from the Grand Opera House and the old city plus the markets and monuments. World class wonderful ambience and great old world charm.

Date of stay: May 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank don k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 27, 2016 via mobile

My room, for just myself, was probably the smallest room in the hotel. Single, but long enough, bed. The bathroom was small; I had to close the door to use the toilet. The shower was large enough. The tv gets CNN in English, but the tv could be upgraded to a larger flatscreen. The A/C worked perfectly and accurately. There is an in room safe. The breakfast was excellent with scrambled eggs and bacon for us Americans, and their pastries were some of the best I have had of my 5 hotels in Italy. The location is excellent with ATMs and cafes/restaurants nearby. All in all an excellent place to stay when in Palermo.

Date of stay: May 2016
1  Thank JordenN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 27, 2016

look at this mess of wires in the room in the pic. what a disaster. no concierge. you can't be a five star hotel without a concierge. not the best location for pleasure, maybe business. entire hotel smells of smoke. first thing you will notice.

Date of stay: May 2016
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank dirtyboulevard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 25, 2016

The Grand Hotel Wagner is very Old World classy - gilt, carved ceilings, chandeliers, painted doors, heavy drapes, beautiful wooden furniture. I stayed 3 nights in room 321 - TV, free safe, minibar, big bathroom with shower stall, good lighting, very clean & comfortable. #321 and #320 share a balcony so be sure you know who your neighbor is before sleeping with the balcony doors open all night! The breakfast buffet was very good. Lots of restaurants, cafes and bars nearby.

Date of stay: April 2016
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Retirada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 21, 2016

Ideally located for buses and attractions but it is over rated and rather expensive for what is offered. We checked in about 9pm then went for a short walk and when we returned just before 10pm we ordered some drinks and were told that the bar shuts at 10pm. As we were in time, we were served drinks and the barman shut the bar at 9:56pm.
The room, as dipicted in the photographs, was clean and comfortable, I was pleased to see that the water pressure in the bathroom was goodunlike many modern hotels that have water saving features which are very annoying. Most guests are seniors on coach trips so the hotel is very quiet with no disturbance at night.

For such an expensive 5 star hotel, the breakfast was very disappointing. The cereals, scrambled eggs, bacon and croissants are poor quality and do not seems very fresh and I guess they are bought from a supermarket. The peaches and fruit cocktail were in syrup so clearly from a tin instead of fresh as I would expect in a five star.

If you are willing to pay a little extra for cleanliness, luxury and a good night sleep then this hotel if well worth a visit. If you can book a room here at a cheaper rate without breakfast then it is also worth considering, however the disappointment with the price, breakfast and early closing prevents me form awarding top marks.

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Goldhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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