On first sight we were pleasantly surprised by our room, but the place was let down by several annoying, if minor defects. The worst of these was that the tap in the wash basin was installed too near the wall, so that the plunger for the plug could not be fully raised and the plug not fully fitted. This was also the case in at least one other room. Then the shower was positioned relative to the shower screen in such a way that it was impossbile to shower without soaking the floor. Other irritations included one light bulb not working and a lack of tissues in the dispenser.
We were in a party and had fairly basic and unexciting food at dinner, but the breakfasts were fine. Our last dinner was nearly ruined by a waiter straight out of Fawlty Towers, whose antics caused a delay of about half an hour in our being served.
Having said all that, the hotel is well positioned for the archaeological sites and okay for a gentle stroll down to Ortigia. It is clean and the common areas are modern, if rather uninviting.
- Official Description (provided by the hotel):
- The 'Jolly Aretusa Palace Hotel', is a "4 Stars", situated to Syracuse center. The 114 rooms, have been projected and furnish for guaranteeing the comfort of the guests in the respect of an absolute privacy. The elegance of the comforting environments, the courtesy of the service, always impeccable, the safety of a professional assistance, they do the ideal place for business guests, that will find here a favorable environment to the planning and the management of their appointments, or for the families or Touristic and Religious Groups, that for the enviable strategic position exploiting in the center of the city of Syracuse, they can do the point of departure for the most famous destinations, that are a few steps from the hotel: Greel Theatre, Sanctuary of the Madonna of the tears, Ear of Dionysus, Arethusa Fountain, Papyrus Museum, Island of Ortigia etc. ... more less
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- Also Known As:
- Jolly Hotel Syracuse
- Jolly Aretusa Palace Hotel Syracuse, Sicily, Italy