Firstly I must say that prior, during and afterwards the owner was very helpful.
The location is also great, right in the centre with Restaurants, bars and shops all around
Unfortunately, the property didn't meet with our expectations:
The en-suite is tiny, and not very luxurious.
The kitchen is also very small but the biggest disappointment was that the kitchen contained only a three ring hob. no oven, no kettle, no toaster, and a small selection of pots and pans. We were in Italy and couldn't even cook a pizza! This apartment is not really equipped for self catering.
Also, there was no welcome pack, or instructions. I wasn't expecting a fully stocked fridge, but given we arrived on Sunday, I had expected a bottle of water, tea, coffee etc. All my previous rentals have had something. We didn't know where the nearest shop/supermarket was and had to wait until Monday before we could get some supplies. It is also customary to have some details of the surrounding area, details of rubbish collections etc. Again, nothing.
The fittings were as described, with the exception that there are not three bathrooms, never mind three family bathrooms. There is one bathroom, one tiny en-suite and and hand basin in the lounge.
Whilst the listing didn't say there isn't an oven, I think most renters would expect it, so the listing should state that there isn't one. I accept that for some, this wouldn't have been a problem, but we certainly would not have booked the apartment had we known that.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|