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“Delicious pizza and super friendly stuff!”

Gustavino Piazza Signoria
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Ranked #88 of 3,068 Restaurants in Florence
Price range: US$11 - US$102
Cuisines: Italian, Mediterranean
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Restaurant details
Good for: Special Occasion Dining, Romantic, Business meetings, Local cuisine
Dining options: Breakfast, Dinner, Lunch, After-hours, Reservations
Neighbourhood: Duomo
Description: Restaurant and pizzeria a few step from one of the most important square of italy:piazza della signoria.. our place is very cozy, the classic tuscan restaurant. with125 seats, gustavino's restaurant greets the customers with kindness and professionalism to satisfy everybody's needs.
Reviewed December 29, 2016 via mobile

We came into this restaurant by chance and well, we didn't regret it. Staff was nice and helpful and friendly from the beginning, the food came super fast and warm and simply delicious. No complaints at all! A must repeat.

Buenisimo de verdad. Probad y no os arrepentireis!

Date of visit: December 2016
Thank Shigai D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,043 - 1,047 of 3,680 reviews

Reviewed December 29, 2016 via mobile

my sister and i stopped in for lunch and had an excellent meal. the staff was so friendly and helpful and were able to accommodate our requests. the food was absolutely delicious and we highly recommend this restaurant!!!

Date of visit: December 2016
Thank Sophie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 27, 2016 via mobile

I researched this restaurant carefully, booked and arrived at 8. From that moment on it all went downhill.

The table wasn't ready (no big deal, we were 10 minutes early). When we were taken to our table it wasn't set (not great but they were busy). As we looked at the menu we were told "No pizzas tonight" (very disappointing, especially since it's called a pizzeria!). Other options were much more expensive (a problem if you are a family and I did wonder if it was a ploy to push up takings). We muddled together an order but the kids weren't really happy because they wanted pizza (unhappy family atmosphere). It them took nearly an hour for the food to arrive (a very very unhappy family). To make matters worse the food didn't arrive together but instead 7 minutes apart and the potatoes didn't arrive at all (completely unacceptable). When complained to the waiter he said it wasn't his fault it was the chefs (very unprofessional) and when I complained to the manager he said everything had been great for the last 6 months but tonight they had overbooked (a bit of a strange answer and does that explain the "no pizza" or poor handily of the situation throughout the night? I don't think so).

This can't be a bad restaurant and have a 4.5 rating but tonight it was most definitely a shocker. So BEWARE don't sit down until you've asked "Are you serving pizza? and Are you having a shocker tonight again?" If so, leave immediately!

Date of visit: December 2016
3  Thank KirksOnTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 24, 2016 via mobile

Been to this restaurant twice during my stay in Florence. They have warm service and nice food. Would definitely recommend :)

Date of visit: December 2016
Thank Vivian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 21, 2016

The best steak that I have so far. It's fresh, authentic and delicious. The waiters and staff are friendly.

Date of visit: December 2016
    • Value
    • Service
    • Food
Thank bawanggoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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