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All reviews no lift the penthouse the hotel staff san lorenzo amazing location family room room was clean and comfortable pastries central market breakfast was included small room train station small hotel main attractions luggage duomo annex
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Reviewed July 10, 2018 via mobile

My husband surprised me for my 40th birthday with a 3night trip to Florence. We arrived at the hotel around 1pm. The reception staff were very friendly and professional. We were shown to our room on the second floor (please note there is no lift). The room was a deluxe and had a small balcony overlooking the pool. The room was very spacious and had a lovely bathroom which had a power shower, and hairdryer. The room also had a TV, mini bar coffee maker. The pool is small but nice considering you are in a old city. You have to pay extra to use it. The hotel has a lovely old wine cellar. Breakfast was included there was a good variety pancakes,pastries,cereal,eggs bacon sausage juice tea coffee it’s a buffet breakfast. There is water juice fruit and pastries in the reception area and cash point. The hotel has 24h reception. It was in a great location 10mins walk to the station where you can get buses for day trips. 5 mins to the cathedral and 1min to market, bars and restaurants. I would definitely recommend this hotel.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank 981ninaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 20, 2018

Very helpful folks who made dinner reservations for us and gave lots of good advice.
Hotel has a lovely wine cellar. Breakfast was plentiful and delicious- great pastries served all day long.
Room was nice but tons of stairs! Small bathroom, like most properties in Italy.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
Thank TVHOST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 1, 2018

We had three rooms, including a family room on triple sharing basis. The rooms were large and nice. The hotel is quaint and has an old-worldly charm about it. The bathrooms are small in size but clean. The check-in starts at 3pm, but the hotel gave us a room an hour in advance so we could freshen up. The best part of the hotel is the naturally-lit small courtyard on the ground floor, where they serve breakfast. It adds to the charm of the hotel. The Carrefour supermarket is located a barely a few steps from the hotel entrance and adds to its excellent location. You can walk to the Ponte Vecchio bridge, to the Duomo, and to Academia Gallery from the hotel. The staff was lovely, especially the person who checked us in, Alena, warm and patient with queries. A lovely discovery!

Room tip: Avoid Room 21 since the bathroom is the size of a cupboard. Also, you hear noise from the street at night if your window faces that side.
Date of stay: May 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Pooja K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe D, Responsabile relazioni pubbliche at Hotel Ginori al Duomo - Italhotels, responded to this reviewResponded June 6, 2018

Dear Mrs. Pooja,
Thank you for the lovely review! It's been a pleasure to welcome you and your family at the Hotel.
Hope to see you back soon and wish you all the best.
Alena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 30, 2018 via mobile

Don't believe the pictures on the web.
The Hotel is well located, the staff friendly, the rooms are clean/updated and the a/c works. That's about it. The rooms are tiny, the bathrooms are even smaller, the beds are also very small. There is no space to sit or furniture where you can sit for more than 5 minutes without breaking your back. The first night they gave us a "double room" which was about 8 ft wide and featured a single twin bed. Moved us to a bigger room the following day but in the 4th floor (no elevator). The room was ok except for the tiny bathroom-loft (up a 5 step tiny stair) where the toilet tank leaked and made a mess all the time.
Otherwise it was great.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank Q7946ZUjosep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe D, Responsabile reception at Hotel Ginori al Duomo - Italhotels, responded to this reviewResponded May 31, 2018

Dear Jose,
Thank you for the kind review. The rooms are all different and our guest may choose between economy double (french size bed of 140cm), standard double, superior and deluxe rooms. Of course there is a difference in price, size and facilities. On the web you're able to find pictures of all of those categories, as the information about the absence of the elevator. The front desk of the Hotel is always glad to assist our guest with any kind of problem, if reported. We'll be happy to welcome you at the Hotel during your next stay in Florence, and we invite you to email/call directly the Hotel in order to have the correct informations about rooms services and facilities.
Always at your disposal!

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Reviewed May 19, 2018 via mobile

Centrally located with friendly staff but that’s where the positives end. The room was bigger than the hotels we stayed at in Paris and Venice on this same trip but....... carpet, bedding, wall art, etc reminded me of my grandparents house back in the 80’s. And the construction, or lack there of, outside our room was terrible (see pix). We definitely wore our slippers while there. And if you get one of their bulky keys consider checking it at the desk while traveling.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank Johnny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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