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“Amazing location!”
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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
Florence, Tuscany

Reviews from our community

Excellent - based on 1 review
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Reviews from our community

Washington DC, District of Columbia
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing location!”
Reviewed July 8, 2018 for a stay in July 2018

I was torn between giving 4 and 5 stars. Reasons for 5 stars: the apartment was beautiful and a good price, the location was phenomenal, we were able to leave our bags at an office since we arrived before check-in, and the hosts were super quick to respond to an issue with the shower spraying water everywhere when we first arrived. Reasons for 4 stars: communication around check-in and check-out weren't great, which are pretty vital parts of the experience. There was no address listed in our confirmation email/webpage, which we didn't realize until arriving in Florence. We had to call the company to get the address, and we also had issues with the phone number in the TripAdvisor page and had to Google the number instead. Then, no information was given digitally about how to check out (where to leave keys, what to do with sheets and dishes), so we had to call again. Minor in the scheme of things, but added some confusion on either end.

Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Jul 2018
Dear Lance,
truly one of the most useful reviews we have read lately. Thank you very much for sharing your experience! It's very important for us to know our guest's point of view. We really hope that you will come back sooner or later and we would be more than glad to welcome you again! We apologise most sincerely for any inconvenience that has occurred regarding your check-in. Best regards,
Halldis Team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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