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Reviews (1,190)
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All reviewsfree shuttlewater millarno rivershuttle servicewater wheelbeautiful hoteljacuzzi bathsister hotelbreakfast and dinnertuscan countrysideour honeymoonsuperior roomthe hotel offerstown centrehighly recommend this hotelstayed longerpastries
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Reviewed September 7, 2017 via mobile

This is our second stay here and was as good the second time as the first. Hotel is recent/modern conversion of mill. Quality rooms with friendly and helpful staff providing top quality service. Very pleasant pool area overlooking river. Much nicer than being in city centre yet with easy complimentary courtesy coach in/out. Good restaurant for breakfast/lunch/dinner. Spa area can be booked free of charge for personal use.

Stayed: September 2017, travelled as a couple
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo_Carniani, Direttore at Hotel Mulino di Firenze, responded to this reviewResponded October 2, 2017

Dear Guest,
Your beautiful review makes me feel like we are working in the right direction to let Guests have a unique experience of Florence and of Mulino di Firenze: me and all the Staff we want to thank You for Yours nice words.
It will be a pleasure for all of us to welcome you again here on the Arno river bank!
Best regards,
Giancarlo Carniani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2017

the receptionperson at the hotel was very friendly and helpful.
That brought an excellent start of our stay.
The room with a view of the Arno river was very nicely decorated and the bed were excellent.
The restaurant was very good, the wine not expensif. The breakfast was great. We enjoy our stay and will come back

Room Tip: Rooms have great view on the river and are very quiet; the private garage is next door.
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Kalokieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo_Carniani, Direttore at Hotel Mulino di Firenze, responded to this reviewResponded October 2, 2017

Dear Guest,
Your beautiful review makes me feel like we are working in the right direction to let Guests have a unique experience of Florence and of Mulino di Firenze: me and all the Staff we want to thank You for Yours nice words.
It will be a pleasure for all of us to welcome you again here on the Arno river bank!
Best regards,
Giancarlo Carniani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 23, 2017 via mobile

We visited this hotel for a week long stay on the 15th August. We stayed in a double room (115) which overlooked the river and the restaurant/breakfast area. The room was lovely - very quaint with vintage looking furniture and decor. The hotel supplied small bottles of water to the fridge in the room each day which was a nice touch. The pool area of the hotel is relatively small and quiet - a great place to escape the hustle & bustle of Florence city! It is a shame that swimming is no longer allowed in the area around the water wheel though - my partner was quiet disappointed about this!
The breakfasts in the hotel are great - lots of choice and a lovely view from the restaurant. The staff are also wonderful - incredibly friendly and welcoming.
The free shuttle bus into Florence is very helpful. We used it most evenings and then just taxied back for around 20 euros. Make sure you book it in advance with reception.
The only thing we felt was missing from this hotel was a balcony from the room - it is always nice to be able to enjoy a drink on an evening! Obviously there is nothing the hotel can do about this though - it was just an element of the holiday that we missed!
Overall I would highly recommend this hotel if you want somewhere to stay that is away from the crowds (and heat!) of Florence city centre. It is a lovely place to stay for couples and families alike.

Stayed: August 2017, travelled as a couple
Thank Beeba79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo_Carniani, Direttore at Hotel Mulino di Firenze, responded to this reviewResponded October 2, 2017

Dear Guest,
Thank You for Your nice feedback, I am glad to know You enjoyed Your stay at the Mulino!
It will be a pleasure for me and all the Staff to welcome You again here on the river bank for Your next trip to Florence.
My kindest regards,
Giancarlo Carniani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 20, 2017 via mobile

Very nice infrastructure, wonderful decoration, large room. Service very good. Large swimming pool area, but a bar service would be welcome. Breakfast diversified with viennoiseries, bread, cheese, vegetables, fruit, eggs, etc... personnel is very kind.
All perfect except prices of drinks. Spritz at 10 Euros for a little glas and so well served, bier far to much expensive! It s a pity because the bar area is so lovely but prices do prevent you to stay there... 30% less would engender business grow in that area ...

Stayed: August 2017, travelled with family
Thank Pierre1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo_Carniani, Direttore at Hotel Mulino di Firenze, responded to this reviewResponded October 2, 2017

Dear Guest,
Thank You for Your nice feedback, I am glad to know You enjoyed Your stay at the Mulino!
It will be a pleasure for me and all the Staff to welcome You again here on the river bank for Your next trip to Florence.
My kindest regards,
Giancarlo Carniani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 20, 2017

The staff at Hotel Mulino De Firenze were fantastic and made a special effort to start our honeymoon in style. The restaurant food and breakfasts were particularly delicious and we loved relaxing by the pool next to the river. We couldn't believe how luxurious the room was, how much character the old mill building had and the fact that we could book out the spa for an hour just to ourselves. This is a gorgeous hotel and we look forward to coming back one day. Thanks!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank guitarjoe2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo_Carniani, Direttore at Hotel Mulino di Firenze, responded to this reviewResponded October 2, 2017

Dear Guest,
Thank You for Your kind review, I am proud to read that You choose Mulino for such a special celebration as Honeymoon: it is a holiday You will remember for all Your life. So I am pleased to read You can carry with You the best memories of this special trip, and I hope to welcome You again here at Mulino di Firenze, maybe in occasion of a romantic escape to refresh good memories!
Kind regards
Giancarlo Carniani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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