We stayed here for two nights at the end of April 2012. When we arrived, there was a problem in that they had mistakenly overbooked. We, along with a few other guests, had to wait about 30 minutes while the staff worked hard to resolve the situation. As we had booked our room spur of the moment the day before, we were not in the least put out by the wait. The staff was very friendly during this time, and they seemed genuinely concerned about getting us into a room, if not in their hotel, then in a sister hotel.
In the end they gave us an extremely spacious room (for European standards) in their hotel that was very clean and charming.
The location is great as it is near the train station and a couple blocks from the Arno River. A short walk away are many fantastic restaurants and shops as well as many of the famous sites, such as the Duomo and Ponte Vecchio.
Breakfast was included in the room charge and was wonderful. They offer a buffet offering cereal, pastries, yogurt, fruits, meats, cheeses, breads, and juices.
One downside is that internet access is only available at an extra daily charge. It is also not quite as charming as some of the smaller hotels we stayed at in Europe, but larger and fancier.
- Official Description (provided by the hotel):
- NH Firenze Anglo American is set in a quiet yet central location in Florence, between the Lungarno area and Borgo Ognissanti. The classically-styled hotel preserves all of its unique original features and reflects a fascinating age of the city. ... more less
- Reservation Options:
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- Also Known As:
- Nh Anglo American Hotel Florence
- Nh Hotels Florence
- Nh Hotel Florence