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“Wonderful place to stay in Florence!” 5 of 5 bubbles
Review of Hotel Alessandra

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Hotel Alessandra
Ranked #36 of 422 Hotels in Florence
Certificate of Excellence
San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful place to stay in Florence!”
5 of 5 bubbles Reviewed 8 July 2012

Fabulous location and wonderful service! We spent 3 nights at this hotel and it was so close to everything. We enjoyed the spacious room and it was very quiet at night. Air conditioning worked well and we often took a mid-day break since the hotel was so close. Everyone at the desk was very helpful and kind. Always remembered our name and room number. Breakfast in the morning was good and plentiful. We couldn't have asked for a better place to stay. We would definitely choose Hotel Allesandra again if we are visiting Florence.

Room Tip: We had a room without a private bath, but the facilities were right across the hall and very conveni...
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Hotel Alessandra, responded to this review, 9 July 2012
Dear Guest
Firstly I am glad that my memory was working well for you name and room number; this is not a guaranteed service! We are so glad that you enjoyed your stay and hope to see you again one day!
Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,662 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Geelong, Victoria, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 July 2012

Based upon other Trip Adviser reviews we booked our accommodation in Hotel Alessandra and were delighted. The location was the most compelling feature, yet the cleanliness and careful service from the staff are flawless. The hotel is quiet, calm with excellent air-conditioning. Two floors of stairs or take the lift. Breakfast was dignified with all needs catered for and nice cappucino. We walked everywhere to all of the main attractions, and popping back to the hotel to drop off parcels or freshen up for dinner is so easy. Monti and Andre are so outgoing, enthusiastic and have excellent recommendations for every type of restaurant. Their recommendations are superior, within a reasonable walking distance and vary according to your needs. We will certainly come back.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Hotel Alessandra, responded to this review, 9 July 2012
Dear Guest, it was really our pleasure! Thank for you for taking the time to comment, we appreciate it so much.
Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 July 2012

We spent 6 nights at this hotel. You can't beat the location, price, and wonderful staff!
This hotel is centrally located (near Ponte Vecchio) and we were so happy to be able to walk everywhere in the city because of the great location.
We appreciated the helpful staff who arranged day trips for us, recommended great restaurants, and gave great tips on sights to see in the city.
And best of all, the hotel is very reasonably priced for being right in the heart of Florence.
Thank you for the great stay!

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Krista K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Hotel Alessandra, responded to this review, 9 July 2012
Dear Guest,
even if we say so ourselves, our location is unbelievable! Every day that we come into "work" we are grateful for such a superb location! Thank you for taking the time to comment.
Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 6 July 2012

Hotel Alessandra was so wonderful! We booked all our rooms using trip advisor and I do not regret it! It is not far from the train station, and is in a great location. We walked to the Academia, the Boboli Gardens, the San Lorenzo Market and Il Duomo with no problem. Monti gave us a wonderful dinner recommendation for Zio Gigi and it was FANTASTIC, probably the best food we had in all of Italy. The next night Andrea gave us a great recommendation for a place to watch the football match between Italy and Germany. The room was very spacious and the bathroom was large. We had no street noise, or noise from the other rooms for that matter. I would definitely stay again if I went back to Florence. Thank you to all the staff at the hotel that. Are our stay so pleasant!

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Hotel Alessandra, responded to this review, 9 July 2012
Dear Guest
Hmmmm - thank you so much for you comments, but we think that the less said about football the better, given the totally disastrous final result! We are incredibly fortunate that we do have large rooms (Europe is renowned for it's general "lack of space") - thank you for noticing. Do come back - we loved having you!
Kind regards - Andrea Gennarini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakeland, Florida, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 July 2012

Hotel Alessandra is a wonderful, small hotel with the best location in Florence. Our room was spacious and light and airy and immaculately clean. The bed and armoire were antiques and quite charming. Every morning we could look out of our window and see the Arno. We would see the bell tower and the clock of the Uffizi Gallery. It made us feel like honored guests of Florence. We were in walking distance of everything. It was the perfect hotel for us. The staff was super friendly and very helpful. My husband and I loved our stay in Florence and loved this hotel. We will return again and again. Jan and Tom McDonald

Room Tip: A room with a view of the Arno
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  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Alessandra, Owner at Hotel Alessandra, responded to this review, 6 August 2012
Dear Guest, it was truly our pleasure and we do hope to see you again.
Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 June 2012

Spent 6 nights at this hotel. Staff were lovely and very helpful. Breakfast great. Rooms are quite big for european rooms, and location very good. There are quite a few stairs but there is an old lift to get you right to the hotel floor and it is fine... Very enjoyable stay.

  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank k h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Hotel Alessandra, responded to this review, 6 July 2012
Dear Guest, thank you so much for taking the time to comment here. We are glad that you enjoyed your time here and hope to look forward to receiving you again in the future.

Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 28 June 2012

We stayed here for 2 nights on our honeymoon. The staff was super friendly, the breakfast was good and overall we had a good time. Monty working the front desk was so friendly - he even asked if he could see some wedding pictures! They also surprised us with some Prosecco :)

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amanda_r_t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Hotel Alessandra, responded to this review, 6 July 2012
Dear Guest, we loved having you here and are honoured that you chose us to be part of such a special moment in your lives! We do our best to make all our guests feel welcome and special, and are pleased that you felt this way. Auguri!

Kind regards - Andrea Gennarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Alessandra

Property: Hotel Alessandra
Address: Borgo Santi Apostoli 17, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #36 of 422 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
Official Description (provided by the hotel):
Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more   less 
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