I will say, my opinion of Best Western has changed for the better. My image of the chain has always been motels along the interstate in America. I was not prepared for such a nice property.
We arrived from the train station, tired. We were welcomed at the front desk. The desk guy could tell we were having a good time, and we started to tease back and forth. (I just read another review talking about "cocky and arrogant". I wouldn't go there, but I would say possibly "passive-aggressive") The room was comfortable, if on the small side. We had a remodeled bathroom, with great tile work. The floors were cold, the room a bit sterile, but the linens and towels were quite nice. The elevator was broken, thankfully most of us were only one flight up.
The location is good, right on the River Arno, There is a balcony overlooking the river, a nice place to hang out after a day of sightseeing.
The lobby is stylish, the seating a bit uncomfortable. But since you're only there long enough to meet your fellow travelers, it's not a big deal.
Breakfast in the morning was good, but a bit less attention was paid to us than at other hotels.
Overall, a good experience.
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- Also Known As:
- River Hotel Florence