Very clean. Nice towels and linens.
Good-size suite. Very quiet.
Nice balcony, with no view however.
Good breakfast with many choices.
Shower water pressure very weak.
I had plenty of trouble with the TV from the moment I arrived. When I told the grandson (the youngest of the three men), he didn’t do anything about it. I asked him again, he told me that he would come up but sent the porter instead who had no idea what he was doing. The TV was fixed eventually by the son who is really the most important person in the hotel.
I asked the grandson for ice, he told me that I have to reserve ice in advance because the ice is used for the happy hour! Considering the fact that I never went to happy hour, the least he could have done is give me as much ice as I wanted. He sent me to the barman, who gave me 10 cubes of ice which is obviously not enough to ice a bottle. When I needed ice again, I bought 5 bags of frozen vegetables instead of begging for a little ice. The last day I was there, I told the son that I was going to need a bag of ice for the evening and he gave it to me.
Finally, I told the son that I wanted to go on a tour of the vineyards in Tuscany and he said that he would tell me if it was possible for the next day. The next day after breakfast, the son asked me if I was ready for my tour. I answered that I had no idea what he was talking about. He said that he told his son to tell me but obviously that wasn’t done.
If you go to this hotel, I recommend you deal with the son and not the grandson. I found him to be nonchalant and fake: the kind of person who says he cares but doesn’t really give a you know what.
I always rate places on how they deal with problems and not if there are problems and in this case they didn’t deal with the problems very well.
- Official Description (provided by the hotel):
- The hotel is situated in an ancient (1400) typical Florentine building, right next to the Museo of Palazzo Davanzati, in Florence historical center. After very accurate restoration, Davanzati Hotel opens its rooms once again: with original Tuscan furnishing and with all the comforts. The hotel counts 21 rooms: 14 doubles, 4 single rooms, 3 suites equipped with: Air conditioning, Minibar, Sat - TV, Built-in safe, Telephone, High speed Internet connection. Also in the lobby/reception and the breakfast room (which are hot spots with free wireless internet access), there are 2 computers for free use always connected to the web. ... more less
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- Also Known As:
- Davanzati Hotel Florence