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“Good location, excellent rooms” 5 of 5 bubbles
Review of Hotel Embassy

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Hotel Embassy
Ranked #141 of 421 Hotels in Florence
Certificate of Excellence
Cascais, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good location, excellent rooms”
5 of 5 bubbles Reviewed 3 May 2012

The hotel is right by the central train station (Santa Maria Novella) but I could not hear any noise at night.
It is within walking distance of the city centre (5 minutes) and the rooms were spacious and very well furnished.
The staff was very helpful and friendly.
I have nothing but good things to say about my stay there.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nuno N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyfirenze, Manager at Hotel Embassy, responded to this review, 8 May 2012
Dear Guest,

thank you for your nice review!
Hoping to see you again at the Hotel Embassy!

Irene Vezzosi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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783 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reading
Level Contributor
301 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
3 of 5 bubbles Reviewed 24 April 2012

Good location if you are arriving in Florence by train or Airport bus, as it is only about 100 metres away from the Main Train station.
We had 2 nights here and the hotel suited our needs. We were in Room 307 which was a bit on the small size and the bathroom only had a shower cubicle. The bed was very hard, but we slept ok after long days of sight seeing in this beautiful city.
The breakfast room was very nice in the basement with exposed brick ceilings, but the food was a little disappointing.
We also had no water on our last morning which although not the hotel's fault was very inconvenient, although this was later fixed and we managed to have a quick shower before checking out.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank larnerdarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
embassyfirenze, Manager at Hotel Embassy, responded to this review, 8 May 2012
Dear Guest,

thank you for your review and for the nice words!
If you will stay again at Hotel Embassy you have to know that our beds are strong because they are ergonomic beds; for clients that prefer softly beds we can put at their disposal a softer mattress.
Thank you for the review reguarding the breakfast, we will do our best to improve it.
During your stay the public acqueduct stopped the water distribution and some rooms remain without water for a couple of hours. We apologize for the inconvenience.

Hoping to see you again at Hotel Embassy!

Irene Vezzosi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makassar, Indonesia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 12 November 2011

ask for the newly renovated room with minimalist style, its just 5 minutes walk from the station and supermarket, 10 minutes walk to the old city.

Room Tip: ask for the newly renovated room with minimalist style, its just 5 minutes walk from the station and...
See more room tips
  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank earlifransiska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 November 2011

located in a quiet street a few metres from the train station, a new tram line passes in front of the hotel. The hotel has an amazing breakfast room and menu. The bathrooms are great with most rooms having high celings and typical Italian style windows.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cotecicotela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 October 2011

But the location not so hot, It's close to the train station which can be good and bad at the same time, even in a beautiful and safe city like Florence to be walking around train stations at night by yourself...not a good idea, next time I'll stay at the Lucchesi again which is closer to a nicer area and the price is almost the same (Lucchesi is a little bit more $$).
Another HUGE problem - although the bathroom was renovated and nice sized my shower didn't work right, the water would get freezing then all of a sudden boiling hot whithin seconds I only stayed one night so I didn't even bother complaining (this was after staying at the horrible Piazza Veneza Hotel in Rome, so anything clean, new and with a hot shower was 5 stars for me at that point and I was tired of complaining to hotel staff).

The hotel staff was very nice and breakfast was good, but again not as good as the one I had in Plaza Lucchesi the previous year.

  • Stayed December 2010, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Padilha1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 3 October 2011

We stayed in a quad room for 3 nights. The front desk was super, spoke very good english and made very good recommendations for food and attractions. Located an easy walk from train station and many sights & shopping. Great leather shops closeby!!!!!!!
The 2nd bedroom was a little uncomfortable but for a couple of nights is ok. Better to have 2 rooms and better bed. Maid service was excellent. Did I mention how nice the housekeeper was and what a good job of cleaning the room?
I would stay again.

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank carcpatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
119 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 18 September 2011

The Embassy Hotel in Florence is only a short walk from the train station. Very easy to find.

Modern lobby and elevator, I was delighted to find that our room was lovely and modern with an awesome bathroom.

Our room had a high ceiling with a skylight and it was very spacious.

Bathroom was fantastic with a spacious shower and rainfall shower head.

Breakfast at the hotel was wonderful. Good quality cheese, cold cuts, bread and pastries and eggs.

Staff were helpful, polite and professional, although we had a small incident with the housekeeping staff (she threw something away that she wasn't supposed to)

Definitely recommend this hotel to anyone travelling to Florence....

  • Stayed August 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chryaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Embassy

Property: Hotel Embassy
Address: Via Iacopo da Diacceto 8, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#81 Luxury Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Embassy 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Embassy Hotel Florence

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