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Review of Hotel Genesio

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Hotel Genesio
Ranked #350 of 411 Hotels in Florence
Reviewed 2 March 2017 via mobile

No lift (second floor hall and rooms)
Old structure
No frigobar in the room
Cheap price for Firenze average hotel cost
Good location. (200 m from San Giovanni square and 600 m from train station Firenze SMN)

Stayed: March 2017, travelled on business
Thank Raluca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (216)
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5 - 11 of 216 reviews

Reviewed 31 May 2016 via mobile

Our room was extremely small.
everything becomes wet when you take a shower and the noise from outside is just horrible like you are sleeping on the street itself with a lot of traffic noise (loud buses).
Also you hear everything that is happening in the hotel itself (cleaninf, talking etc)

the location is good though but I value a good night of sleep and some space to be able to move.

If you do choose to sleep here bring some high quality earplugs with you..

Gr a guest who had no sleep at all :)

Stayed: June 2016, travelled as a couple
Thank Mai-Linh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura P, Responsabile reception at Hotel Genesio, responded to this reviewResponded 3 June 2016

Dear guest,
we are sorry that you found the room noisy despite the double glazing, but Florence is a lively and bustling town at all hours of the day and night so that the city noise is almost inevitable !!
If you wanted a silence ascetic had to book in a Tibetan only monastery and not in a city full of life as it is our wonderful Florence !!
sorry if our hotel is right downtown ...
Laura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2016

- WiFi worked only at reception, not in my room.
- Breakfast was very poor which was advertised in booking.com. I think it is false advertisement. There were only dry biscuits, marmalades, a cup of coffee, yogurt, old red juice.

- The hotel is completely transparent in terms of sound - you will hear everything the receptionist and other guests are doing at all times.

+This hotel is in a great location. Its about 10 mins walk from the train station Santa Maria Novella train station.
+ Friendly staff

Stayed: February 2016
1  Thank TripMember0518201610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura P, Proprietario at Hotel Genesio, responded to this reviewResponded 3 June 2016
Google Translation

Carissimo ospite,
perchè dire bugie??? la nostra colazione è composta da cappuccino caffe espressi cornetti e panini freschi di pasticceria, succo di arance rosse siciliane, marmellate, miele, burro ,yughurt, cereali e the di vari gusti, crostate e biscotti.
certo è che se lei pretende di far colazione alle 11,00 am quando la colazione viene servita dalle 7,30 alle 10,00 am si dovrà accontentare di farla al bancone del bar e avrà a disposizione ciò che è rimasto !!
il WI-FI funziona benissimo in tutta la struttura... è chiaro che la sera quando tutti si connettono la linea si rallenta, ma non dipende certo dal nostro hotel!!
Non accetto critiche false solo per il gusto di denigrare il lavoro di tante persone che ogni giorno cercano di rendere il soggiorno dei propri ospiti confortevole !!!
Spero che si faccia un esame di coscenza per le falsità che ha divulgato sul nostro conto.
Addio!!!


Dear guest,
why tell lies ??? our breakfast consists of coffee cappuccino expressed croissants and fresh pastries sandwiches, Sicilian blood orange juice, jams, honey, butter, yughurt, cereals and the various flavors, pies and cookies.
certain is that if you claim to have breakfast at 11.00 am when breakfast is served from 7.30 to 10.00 am you will have to settle for it at the bar and will have what is left !!
The WI-FI works great throughout the hotel ... it is clear that in the evening when all connect the line slows down, but it certainly does not depend from our hotel !!
I do not accept criticism false just for the sake of denigrating the work of many people who every day try to make the stay of its guests comfortable !!!
I hope you make a conscience examination to the falsehoods which disclosed on our behalf.
Goodbye!!!

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Reviewed 20 April 2016

Pros – This hotel is very clean and the mostly-English-speaking staff was wonderful and very helpful. 24hr front desk was a real plus and security was very good. Internet was good and dependable. They provided plenty of bar soap, shampoo and large, soft towels. Air conditioning worked well which was a blessing because, due to the street noise, you have to sleep with the window closed if your room is located on Via Aprile.

Cons – No elevator (lift). Shower was large and workable but was a bit of an odd arrangement with the toilet being almost in the shower. Bathroom and room were certainly on the small side. Don't let these cons deter you from staying here though. It's a great little hotel.

  • Stayed: April 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2016 via mobile

This B&B has a very convenient location. Most attractions are within walking distance but you can also take the bus, where the bus stop is located in the street that is infront of the hotel. The only reason I gave this hotel a four circle review is his very friendly and professional staff. But as a hotel is classified very medium because the room I was given was very, very small; I couldn't move around in it. The bathroom: even worse. The WC was literally placed in a corner and if you were tall there was no way to sit properly without leaving the bathroom's door open so you can place your legs outside.. A nightmare. The shower itself was just a hole on the floor with a curtain dividing it from the rest of the bathroom. It was clean, but on the other hand, it needs renovation. Another drawback is that this hotel is located on the second floor, and if you're travelling with large suitcases: good luck.. You're going to need it..
Its breakfast was all dry biscuits, all pre packed with a good variety of choice of marmalades. A croissant was already placed on the table for all guests. Just a choice of juice, red orange juice, but a lot of choice of hot beverages. Overall I think that the 28€ that I paid for the night was too much for this hotel, (the city tax was another 2.50€).

Stayed: February 2016, travelled solo
1  Thank Anthi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2016

1. The hotel is completely transparent in terms of sound - you will hear everything the receptionist and other guests are doing at all times.
2. Some of the receptionists are demoralized - enough so to sing aloud around midnight. I cannot ascertain whether the receptionist currently singing is drunk or not, but I'm going to lock door of my room just in case.

Stayed: January 2016
1  Thank S A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2015

This hotel is in a great location. Its about 10mins walk from the train station Santa Maria Novella train station. Just cross the main road.Its a straight walk to the hotel on Via Nazionale. You cross the Via Aprile. And the hotel is there. The hotel is on the 2nd floor. There is no lift. If you have heavy luggage or a elderly person, there may be a problem. The stairs are wide. The staff was friendly and spoke English. The room was medium size room. The bath size was on the small side. The room was clean. Its bit tricky to set the code on the safe. even the hotel staff was not able to set. Finley managed to set the safe code.

The internet connection was intermittent. The house keeping was done daily. The breakfast was basic cold buffet. Coffee was great. All the major sites are about 10 to 15 mins. The market about 6 mins. All the food shops are near by. The bus station 15 mins. Close to train station ( Santa Maria Novella ). You can go to Pisa from here. Buses no 12 & 13 from the train station for Piazzale Michelangelo. Bus no 12 stops on the way back from Piazzale Michelangelo and stops near the hotel at Piazza Della indipendeza. This hotel good value for money.

  • Stayed: April 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank naz s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Genesio

Address: Via Ventisette Aprile 9, 50129, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #350 of 411 Hotels in Florence
Price Range: $73 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Genesio 2*
Number of rooms: 14
Reservation Options:
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Also Known As:
Genesio Hotel Florence

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