I travelled with my wife to Florence and booked a room at Ninna Nanna before we left Canada. The day before our arrival day, we had re-confirmed our arrival time with the owner again. However, when we arrived, the owner said she totally forgot our booking and had just rent our room to another group of travellers. We thought this was ridiculus. She tried to find another place for us to stay. We walked and walked, and finally reached another place she owned. The problem was, she had also rented that room to another group of travellers already. Since we had already booked, she said we could stay there. She said when the those travellers came back, just tell them the owner had made a mistake and we could kicked them out. We were so tired and did not want to assume the responibility of kicking someone out in the middle of the night. So finally, she agreed to paid a hotel room for us to stay on that night. Because of her mistake, we ended up going to bed really late and were extremely tired.
We were suppoosed to stay for 4 nights. However, the lady made another mistake again and thought we were staying only 3 nights, so she did not gave us the breakfest coupon for our last morning there. We ended up have to find her and ask for it.
Before the day left, the owner said she needed to fix something for the house and did not have enough money, and asked us to pay on that day instead of the day we left. It was okay for us since we needed to pay anyway so we paid in full. On the day we left, she was asking for the money again. We told her we paid already, but she did not recall. Luckily, on the day we paid, there was another lady saw we actually paid. And finally she was convinced. Otherwise, we had to pay again. So remember to get a receipt if you are asked to pay early.
On the early morning of the day we left, she knocked on our door without previous notification. When we open the door, the first thing she said is not "good morning" but "when are we leaving". We told her the time and she brought another traveller to came in and took a look at the room. I thought it was kind of rude and awkward.
About the room, it was the smallest during our entire stay in Italy. We didn't even have enough space to unpack our stuff from our backpack. The washroom is a world wonder. I do not know how she can manage to pack a toilet, a shower, and a sink in a 15 sq. ft. space. Basically, you have to sit on the toilet while you are taking the shower.
The only good thing about the B&B is the location. It is quite near to many travelling sites. Other than that, nothing is good. I would rather pay 10 or 20 Euro more to stay in another place.
In short, if you don't want to ruin your trip, do not stay in Ninna Nanna. No matter how cheap it is, just not worth it.
- Official Description (provided by the hotel):
- The Bed and breakfast cheap and chick GARDEN FLORENCE, recently renovated, is located on the ground floor and first floor of a historic building of the 15th century, in the historical center of Florence, between the districts of San Marco and San Lorenzo with its typical streets, the many family-run shops, the San Lorenzo Market, bars and restaurants in the center of Florence.Bed and breakfast cheap and chick FLORENCE GARDEN Amerigo is a family and is personally Dr. Rita del Giudice managed by the owner and his son pastry. . Pastas are made by Federico Migliori !!The bright and with private or SHARED WITH 1 ROOM AT THE MOST (Completely renovated), are furnished with taste and simplicity and decorated in an original way.Bed and breakfast cheap and chick FLORENCE GARDEN Amerigo is very bright and quiet because it is located in a restricted traffic zone; the rooms have views of AN ANCIENT GARDENAnd 'service available Free Wifi throughout the hotel. ... more less
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