From your arrival experience to the boutique rooms, OR from the food to the exceptional 'personalized' service, the Portrait will be the best hotel you have ever experienced.
My family is hard to please and before we left, all were in agreement, the stay at the Portrait was the best ever. Unlike many hotels, we were made to feel at home from the very beginning. Upon arrival we were served coffee and snacks while relaxing in a comfortable lobby. The team carefully explained everything we needed to know about the hotel and surrounding area.
The rooms were amazing....virtually like a studio apartment with large walk in closets....very much needed for my wife and two daughters. haha
The food was 5 Star in everyway. The breakfast buffet was astonishing... FRESH and beautiful in everyway. The a la carte food was even more outstanding and of course we had to try room service which exceeded expectations.
But beyond it all was the personalized service. Every person at the hotel learned our names, preferences, and catered to our every request.....going out of their way in many cases such as helping us book Christmas Dinner in Rome....remember they are in Florence.
We will be back in Florence and when we go, there is no other place we will stay but the Portrait. I cannot recommend it more highly. Trust me, when you go there, you will never stay anywhere else.
- Room Service