We chose and expected a 4 star hotel. We arrived to find a poorly groomed, unprofessional clerk (no lobby) who directed us to a separate building behind the parking lot where we found a smelly, battered old room where the promised "flat screen tv" was 1 foot square and the promised "hair dryer" would not plug into the wall. Noises from other apartments were totally overwhelming, the bed was two hard twin mattresses pushed together with only 1 cover, the shower was moldy and leaked what little hot water was available. The water also had a strange odor and taste. The balcony looked over rusted sheds and laundry, and was crowded with plastic storage units.
- Official Description (provided by the hotel):
- Quadra Key Residence in Florence represents the perfect union between apartment comfort and hotel service, perfect for anybody seeking the freedom of an independent solution whilst enjoying pleasurable moments of relaxation and comfort. Sophisticated decor, combined with resources such as multilingual staff to assist in organising visits to museums and private degustation tours, ensuring your holiday is truly unforgettable. ... more less
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- Also Known As:
- Quadra Key Residence Florence
- Quadra Key Residence Hotel Florence