no reading lamps, poor lighting in all the apartment, net (wifi) totally insufficient, no coffee table in front of the couches, lift very often not functioning, great noise from the street, doors of the building very often not closed, dirty carpet in the dining room, some mirrors broken, material of the couches in very bad state, king size bed has a tendency to collapse in the main bedroom, only a tiny coffee maker in the kitchen (not enough for three adults), not enough spoons in the kitchen and no scissors. Positive points: good central location, spacious.
Throughout our dealings with Apartments Florence we were treated with courtesy. The apartment was well appointed and situated, and very comfortable. There were a few problems: the air conditioning did not work at first, the substructure of one of the beds was unstable, and the toilet seat was not firmly attached. As soon as we alerted the agency to these problems,however, they reacted swiftly, and all necessary repairs were effected. On the whole, therefore, we enjoyed our stay very much.
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