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“Apartment in a wonderful location.”
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Very good
6 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Florence, Tuscany

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
A TripAdvisor Member
1 review
“Great location but you'll have to like the smell of cigarettes to stay here.”
Reviewed 10 January 2018 for a stay in December 2017

The best part of this well-situated apartement on the Via Dante Alighieri is Nino's 'Bar Alighieri' on the facing square. Besides that it was a pretty disappointing place to stay - no daylight, a toxic smell of cigarettes filling the apartment as well as saturating the apparently freshly-made beds. The folding-doors between the living area and the second bedroom are broken. Francesco who kindly let us in at 10h30 came back a few hours later with missing light bulbs, bed quilts and a second key.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder_T...
Boulder, Colorado
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not the Best Experience”
Reviewed 3 November 2016 for a stay in October 2016
2
people found this review helpful

This was a stay for my girlfriend & I, and we ended up booking rather last minute. I had used Apartments Florence as a rental agency last year when my husband & I came to Florence and, I admit, they have a great website and are easy to contact. However, this year was not the same. We originally booked our trip when Turkish Airlines had a great fare that routed through Istanbul. Having been there before, we decided to add that as a stop on the trip and then proceed to Italy. We reserved and PAID the deposit to Apartments Florence for our dates, and were CONFIRMED. One week later the coup happened in Turkey and we were forced to reconsider our plans/timing. I contacted Apartments Florence to give them a "heads-up" that we MIGHT have to either cancel OR shift dates slightly based on what flights we could find. I promptly got an e-mail back telling me that "oops, the owner booked it for an extended stay on the dates you had, and it's no longer available. Here, look at these properties" - None of which fit our requirements or price range!! I had had a CONFIRMED booking for a whole week and no word from them. Then one e-mail requesting information about changing dates and my reservation was CANCELLED. Now, by this time, we had found and PAID for another flight that fit our original schedule - but now had no place in Florence!!! And after what was now about 10 after the original booking, there were very few options left in Florence. I was LIVID!!! After 3-4 days of multiple e-mails and finally an international call where no one was available to speak with me, I got an e-mail telling me that "Gee, sorry for the inconvenience, you can have the apartment back!!" Not Good
Fast Forward to getting there. I contacted them as requested and gave them the train we would be arriving on and that it would probably be necessary to do the "late arrival" for the 20 Euro fee (from 7-9pm), and got there just a few minutes past 9pm due to getting lost on the walk there in the dark. We were happily charged an ADDITIONAL 20 Euro for the additional few minutes we were late!!! Ok. We were a few minutes past the cut-off, but really, after everything else we'd been through with them? Now get to check out - at 10:30am, we're just finishing up packing and getting ready to go, when they barge in at 10:15 and start cleaning the apartment AROUND us!!! Should have charged them 20 Euro for the 15 minutes in the apartment we didn't get!!!
As for the apartment itself, it has a number of problems that have been mentioned in other reviews - the biggest is the bar that is DIRECTLY below the room with the single bed (look at Google street view). LOUD until all hours of the morning (once until 4am), and the cigarette smoke that filters into that room either through the walls, hallway or windows make it totally unusable unless you're deaf and smoke. Also the folding door that should separate that room from the apartment was totally broken and jammed open - unusable so no privacy. And, the drying rack (there's a washing machine in the bathroom) was a mangled piece of metal and wood that had once been taped back together. So when we did laundry it had to be hung up all over the apartment to dry.
The pictures show a really nice, light apartment that looks updated, but in fact, it is REALLY dark with very poor lighting. I won't say it's been photoshopped, but there's been some very "creative" picture taking there. There are only the 2 large floor length windows in the single room and then two tiny windows that open to a small atrium that is owned by another tenant and you need to keep the curtains closed. It's not all that updated, and the floor is very uneven with two places where the height changes by about 1-2" - not enough for a step, but enough to break your toe on - which I did the second day there!!!
What IS good about it, is the location within Florence and the sole reason it gets 3 stars, not 2. It is absolutely in the center of everything and easy to get around from. And it's on the first floor (EU), so not a ton of steps to climb at the end of the day (the critical factor for my friend). So, if you can stand the noise, the smoke, the dark, and the dangerous floor - go for it. If not, Florence is an eminently walkable city, find someplace a bit further out for a better price and nicer amenities. And needless to say, I won't be using Apartments Florence ever again.

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Location
Liked least: Noise & cigarette smoke
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fernando1...
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Regular apartment”
Reviewed 8 September 2016 for a stay in August 2016

Very dark whiteout sunshine and veryvnoisy with a pub below.
Excellent ubicación. The bed is very good

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Reviewed 31 July 2015 for a stay in July 2015
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Solo
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
31 Aug 2016
Grazie mille for your nice review on the Dante apartment. We are very pleased to hear that you enjoyed your stay in this lovely apartment. This cozy apartment is wonderfully located, in the very heart of historical center and just few minutes away to the major attractions. Unfortunately summer can be very hot in Italy and needs some time to get used to it but having the AC in the apartment is a big plus. Please follow us on our Facebook page for best offers and newest properties. Looking forward to your next visit. Apartments Florence Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
aberdeenshire,uk
Reviewed 7 November 2014 for a stay in October 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Excellent stylish interior, in a great location.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
13 Nov 2014
Grazie mille! We appreciate you taking the time to write about you positive experience at our Dante Alighieri 2bd apartment! We are thrilled to hear you enjoyed our services as a fully serviced rental agency in the heart of the City of Florence!This is one our newest apartments, to our fleet of over 300 apartments, so your feedback is very important to us! We are looking forward to your next visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Samir M
1 review
Reviewed 8 September 2015 for a stay in August 2015
Google Translation

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Liked best: Le standing et l'emplacement
Liked least: Le fait de devoir transporter les bagages depuis le parking
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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