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“Gem in Lucca”

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San Luca Palace Hotel
Ranked #1 of 51 Hotels in Lucca
Certificate of Excellence
Sarasota, FL
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Gem in Lucca”
Reviewed 18 May 2012

We spent one night in Lucca and feel fortunate we came across this wonderful gem of a hotel. The location was perfect and on one of the lovliest of streets. They provide bikes to ride around the walled city. There is no swimming pool or fitness center but I was not able to delete those categories from the review below.

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KatrinkaSarasota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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576 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
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English first
St. Petersburg, Florida
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 May 2012

What a great location! Close to the main gate, close to stairs up to the top of the ramparts and close to the city center! Very spacious room, nice features and furniture. Staff were very friendly and helpful. We could not connect our iPad to the wifi with the login/password the hotel gave us, that seemed to be typical throughout Italy. The street outside our room was very active, we enjoyed watching crowds of tourists, young and old head to the center of town. Americans should know that there was no hair conditioner or washcloth in the bathroom and the bed is very hard. The breakfast was nice, large selection for all tastes, cerals, yogurts, breads, cold cuts, cheeses, etc. We would stay here again!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LSMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire, U.K.
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 May 2012

The San Luca Palace Hotel is very conveniently situated just inside the city walls at the San Pietro gate. An easy 10 minute walk from the railway station and close to the main attractions of Lucca.
Service throughout the hotel is excellent - very friendly, professional, and attentive.
Our spacious room was on the top floor (4th) overlooking the mainly traffic free street below. Although it had a sloping roof there was no issue at all with headrooom - maybe a little on the dark side because of the smaller windows and heavy drapes - but with extra light from a ceiling mounted window and remote controlled blind. The room was very quiet - no disturbing noise from the street or from adjacent rooms.
The room was absolutely spotless. Excellent housekeeping service - sheets changed every day and with an evening turn down / tidy up service.
A very good choice from the buffet breakfast - again with friendly and very attentive service.
The bar is a good place for a nightcap (prices not too unreasonable for Lucca) with a small outside terrace at the side of the street.
Our only minor issue was that our room was a little on the warm side. The fan on the air conditioning unit was on but temperature control made no difference. We mentioned this to the Manager - we may have misunderstood - but got the impression that the air conditioning (cooling) system was not operational at this time of year (May) ??
Overall we would highly recommend this hotel - the perfect place for a stay in Lucca!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dickjhf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 May 2012

We stayed in the San Luca Palace Hotel over the Easter weekend in April 2012.
We flew easyJet, Gatwick to Pisa... caught the train from the airport to Pisa and from there the onward train to Lucca....very straight forward and quick...then got the taxi from Lucca Station to the hotel (10€).
Staff at the hotel were very welcoming....we got a very good room rate - breakfast included - by using hotelscomparison.com. Our room was a decent size and nicely set out. The only minor problem we had was that the air-con was a bit temperamental....but, all in all, we would strongly recommend this hotel.The buffet continental breakfast had a good choice of food and the waitress was very obliging.
Lucca ia a lovely, walled city....first day we walked all around the ramparts....it's a very wide walkway, easily manageable....lots of cyclists and places to hire bikes......at various places you can descend from the walkway down into the town.....and then go back up again and carry on around the walls.
Lucca was the home town of Puccini (my favourite opera composer along with Verdi) and there are plenty of things linked to the great man around Lucca...the house of Puccini is worth seeing...as is the Duomo (cathedral).....The L.U.C.C.A. Modern art gallery ....we went one evening to the concert that is put on virtually every evening in a venue close to the cathedral - OK, a bit static but a reasonable way to spend an evening.
Plenty of places to eat...we went to the ones close to the hotel..especially the one just up from the hotel that specialises in truffle pasta dishes...and a pizza in Pizzeria Rusticanella 2.
Best of all...is to sit at a table with a glass of beer in either the Piazza Antifeatro or Piazza San Michele (has a church with a wonderful 'wedding cake' facade) just watching the tuscan world go by - including the parade of the penitents on Good Friday!
Altogether a very relaxing and pleasant stay....thank you Lucca and thank you the San Luca Palace Hotel.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RonJulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 April 2012

Good value for money, rooms are very clean and spacious and breakfast has a good choice of healthy and unhealthy options. Location is superb, just inside the wall and staff are very friendly.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2012

Great hotel . Rooms are big and beautiful. Service and staff are excellent. Wonderful breakfast buffet. Outstanding location.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SSDAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener, Ontario
Level Contributor
163 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 19 April 2012

As others have mentioned this is a great little hotel inside the walls of Lucca. Portal Santa Anna is the gate to arrive through, and again as another poster mentioned, advise them that you have a car in order for them to allocate a space in their small parking lot.
Breakfasts are plentiful, service was excellent, rooms clean, close to all types of restaurants and shops ans sites Yes, the rooms are a fair size and do need a dresser or two to fill up the spaciouness, otherwise no complaints.
There is also a cozy bar with a happy hour and finger food. Simon, the new manager, was so helpful upon checkout and assisted us with our luggage in the pouring rain. He also jotted down directions to our next stop. We had an enjoyable stay.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank celticmoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Luca Palace Hotel

Property: San Luca Palace Hotel
Address: Via San Paolino 103, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Family Hotel in Lucca
#1 Luxury Hotel in Lucca
#2 Business Hotel in Lucca
#3 Romantic Hotel in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Luca Palace Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city's ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access free of charge.Parking available with extra cost. ... more   less 
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Also Known As:
San Luca Palace Lucca

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