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All reviews minute walk leaning tower clean room and bathroom early train handy location close to railway station decent size our night stay walking distance continental breakfast cinque terre decent hotel air conditioning following morning pisa centrale yogurt stopover
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21 - 26 of 465 reviews
Reviewed March 28, 2018

the staff was not efficient at all. Took him forever to confirm our reservation and insist we have to tell him which website we booked from. There was a not that pleasant smell around the front desk. The staff didn't told us the breakfast charges extra before guiding us into the dining hall. The single room I got was neat, the bed was super small but comfortable. It is abt 3-5 minute walk from the train station but if you are traveling with a lot of luggage than the walk won't be too pleasant since a big part of it was stone made.

  • Stayed: March 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank ShingH6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terminus P, Reception at Hotel Terminus & Plaza, responded to this reviewResponded April 1, 2018

Dear Guest, your reservation had been made by you as "single room without breakfast included"; we are sorry that for an error we have not reminded you at check-in but in the booking confirmation you received from the portal where you have booked this information was written; For the unpleasant smell near the reception we are sorry but it is an accidental fact because in the building behind the hotel they were doing some discharges and a hall window by mistake had remained open letting in the bad smell of which we Sorry. As for the staff obviously at every check-in must verify the reservation and sometimes it happens that when it comes to foreign names we do not know for sure what the name and what the surname and maybe we register as the owner of the practice the proper name of the Customer while he shows up saying the surname and this may cause a moment's delay in locating the practice. Thank you for your preference

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Reviewed January 11, 2018

This hotel is very conveniently located for the Pisa central station. It is a simple hotel with friendly staff at reception.Breakfast is not very exciting and most things are prepackaged or comes out of a tin and is not very fresh

  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank fudgebabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terminus P, Reception at Hotel Terminus & Plaza, responded to this reviewResponded January 12, 2018

Good evening, thank you for your opinion; unfortunately we do not agree with it because every day fresh bread and briosce are delivered by the suppliers; moreover, 3 types of fresh sliced ​​and 4 types of fresh cheese are served on the breakfast buffet; there are also packaged things (briosce, biscuits, sweets, jams, honey, chocolate, crackers, black bread, patè, cornflakes, muesli); yogurt, fresh butter and spreadable cheese both fresh and packaged, muesli and loose cornflakes, tarts and donuts are also served; The prepackaged foods exist because there are often customers who leave very early in times away from the opening time of the breakfast room and if they have breakfast included we allow them to take food packaged by the buffet as a courtesy (although not obliged since the breakfast room in those moments is not open) and of course the deadlines of packaged foods are verified by staff as daily as the state of conservation of fresh food is checked daily, all this for professional accuracy and to comply with the current laws then deny your statement according to which the foods supplied are not fresh; in the breakfast room there are automatic machines for cold and hot drinks that can be used even when the room is closed; there is also an espresso coffee shop with operator during the opening hours of the breakfast room Thankyou for your prefer.

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Reviewed December 12, 2017

I stayed in this hotel for a day on 11th Sept 2017.The Hotel is just a turn away from Pisa centrale. Good Rooms. Bathroom has good toiletries and is clean. The staff at the counter was very helpful especially when I was not knowing the Italian language. The breakfast was good and sumptuous. For a city like Pisa this hotel is excellent.

Room Tip: Staying there for only one night could not assess the other avenues.
  • Stayed: September 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank anildelhi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terminus P, Reception at Hotel Terminus & Plaza, responded to this reviewResponded January 4, 2018

Thankyou for your opinion and for your prefer

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Reviewed November 18, 2017 via mobile

Stayed 2 nights. Really easy to find from the station. Very clean and conformable room and bed. Room a bit small but only in there to sleep as too much to see in town and a train ride away to Florence etc. Reception staff friendly enough but lady doing breakfast duties was exceptionally pleasant. Good price and most convenient location . Thoroughly recommended.

Stayed: November 2017, travelled as a couple
Thank Safedepth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terminus P, Reception at Hotel Terminus & Plaza, responded to this reviewResponded November 19, 2017

Good Morning, thankyou for your opinion and for your prefer.

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Reviewed November 6, 2017

Hotel is easy to find . The room was clean ,neat and comfortable with all you need. Location was good- near the train Station, and walking distance for sightseeing. Reception staff were helpful . Breakfast was great with very good choices.

  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank 562barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terminus P, Reception at Hotel Terminus & Plaza, responded to this reviewResponded November 8, 2017

Good Evening, thankyou for your nice opinion and for your prefer.

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